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Happiest Baby

Happiest Baby Reviews

happiestbaby.com
What is your customer experience with Happiest Baby?

Happiest Baby Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Happiest Baby has a 2.6 star rating from 3 reviews, consumers mostly neutral, with 67% unfavorable and 33% positive. Reviews flag the bassinet as a great product but note high price, lack of customer service, and problems with exchange, refund and cancellation policies. Happiest Baby reviews include customer complaints about billing and refunds.

Key Takeaways for Future Customers

  • Bassinet performance praised; consider value versus the high price.
  • Expect limited live customer support for troubleshooting.
  • Confirm billing, rental charges, and refund policy before purchase.

Negative Feedback / Risk Areas

  • Recurring complaints about no human customer service and app help only.
  • Problems with exchange, refunds, cancellation and billing cycles.
  • Strong negative sentiment in some reviews, including service handling of returns.

Positive Feedback

Customers report the bassinet itself is a great product.

View full overview ›

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Katt C Rrt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How dare yall

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AI Highlights
  • - The company asked a grieving mother to return a bassinet the week her baby died.
  • - The reviewer refuses future business and condemns the behavior.

I sincerely hope that all of you are proud of yourselves for causing trauma to a mother who is grieving. How dare you ask her to return that bassinet that same week that her baby died because you couldn't obtain content?

You're upset about her not being able to deliver content to you. She is grieving the loss of her child. You are absolutely disgusting.

Do not expect any business from me or my family. You are disgusting creatures who don't even deserve the title of human being.

Preferred solution: Apology

User's recommendation: None don't support these animals

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Kateland Zcx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping

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Details of shipping. Price and all details Of payments.

Payment details about rental. We are returning our rental and need to know your payment charging cycle.

User's recommendation: Non

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Jessica W Umz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NO CUSTOMER SERVICE!

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AI Highlights
  • - The bassinet app costs nearly $2,000 and relies on AI troubleshooting with no human customer service.
Updated by user Mar 20, 2025

Nothing addressed. Apparently my issues and business mean very little to this company.

Original review Mar 05, 2025

I needed help with the app for the bassinet (it cost almost $2,000). They do not have customer service!

It's an AI program that gives you troubleshooting suggestions but no actual humans are available to talk to you. This is shocking, considering the cost of this product and the fact that it's used for tiny infants. So frustrating. I would never buy from them if I knew this upfront.

It's a gigantic purchase to be left high and dry when you run into issues. Awful.

Pros:
  • Bassinet is a great product
Cons:
  • Expensive and no customer support

Preferred solution: Acknowledgement they need to have customer service. We’re nervous parents and need help. Don’t just leave us out to dry

User's recommendation: Nope. 0/10 recommend

View full review

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