New Reviewer

DO NOT PURCHASE FURNITURE HERE EVER

PLEASE DO NOT PURCHASE ANYTHING HERE, WILL PROMOSE AND SELL YOU ONE THING AND SHIP YOU SOMETHING ELSE AND WILL NOT RETURN OR EXCHANGE IT NASTY ATTITUDES POOR CUSTOMER SERVICE WILL NOT ADMIT THEIR MISTAKES AND DONT CARE ABOUT THE CUSTOMER HAVE NO CONCIENCE ONLY INTERESTED IN TAKING YOUR MONEY. THESE GUYS ARE DIRTY BUSINESS PEOPLE AND SCAM YOU THEY KNOW WHAT THEIR INTENTION IS AS SOON AS YOU WALK IN. THEY LIE ABOUT PRICES AND WILL NOT EXCHANGE YOUR PRODUCT EVEN WHEN THEY SHIP YOU THE WRONG THING. DONT BUY ANYTHING HERE YOU MAY PURCHASE A BLACK SOFA AND END UP WITH A PINK ONE. THEY WHERE SO SURE SWORE AT ME AND WHERE DISCUSTING PEOPLE WHEN IT COMES TO CUSTOMER SERVICE
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ID
#963092 Review #963092 is a subjective opinion of poster.
Location
Brampton, Ontario
Service
Hansens Home Furnishing Center Customer Care
Pros
  • Styles and designs and prices
Cons
  • Poor customer service shipped wrong product
Reason of review
Not as described/ advertised
Loss
$650
Preferred solution
return the wrong product you delivered and provide me with the correct furniture

Don't shop there

I cannot believe how Hansen Furniture Warehouse, 245 Queen St. Brampton store can scam customers. I was shown a catalogue and the product looks nothing like the picture. Why can no one step in and investigate their business practice. The sales people are rude and treat the customers like idiots. Yes I felt like one to walk thru those doors. The only thing left is to go to small claims court. My god what a mistake to step into this store. This is Canada and I cannot understand how they can do this. No manager to talk to only an email contact is given. And one has to pay in full before the furniture can be made. So you will not be able to see what you are getting.
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ID
#649999 Review #649999 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

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