Hanna Andersson
Hanna Andersson Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hanna Andersson has 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Looks cute in pictures.
Cons: Everything is in a clueless call center.Recent recommendations regarding this business are as follows: "Use barcodes", "DON'T! Unless you have purchased from them in the past know EXACT sizing.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hanna Andersson has 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Looks cute in pictures.
Cons: Everything is in a clueless call center.Recent recommendations regarding this business are as follows: "Use barcodes", "DON'T! Unless you have purchased from them in the past know EXACT sizing.".
Review authors value the most Layout of Store and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is medium according to consumer reviews.
Portland, Maine
Return
Im not a pissed customer I just need to talk with someone about exchanging for a larger size. Rachel was very nice and professional and was able to guide me through the return process.
Found the return not an easy process because you have to print the shipping label and I dont own a printer.
Then you have to drive to a FedEx store. Most businesses use Barcodes instead of shipping labels nowadays making returns easier.
User's recommendation: Use barcodes
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Verified Reviewer
Order is not going though online
Terrible.. i tried so many times to place an order and didnt go through because it didnt like my zip code!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thousand Oaks, California
Non existence Customer Service
Wanted to order Christmas pajamas for a family of 5 as a gift. Was only allowed to put 2 "in my basket," then would only go to check out and pay.
Contacted "Chat" No help except to direct me to a (800) Call Center NOBODY knows the merchandise!
THEY send me the emails, Instagram, etc.
advertising to purchase THEIR items!! Extremely frustrating and irritating!!d
- Looks cute in pictures
- Everything is in a clueless call center
Preferred solution: A REAL person who works for Hanna Anderson and knows the merchandise
User's recommendation: DON'T!! Unless you have purchased from them in the past know EXACT sizing.
New York, New York
Avoid shopping there
First time customer of Hanna Andersson and sadly half of the items were missing from my order received. Non-existing customer service with emails unanswered and couldnt get any help over the phone.
Filed chargeback dispute with credit card for missing items billed and will certainly contact the BBB.
Terrible business practice and not surprised with all the bad reviews and unhappy customers. I regret ever purchasing from them please avoid to save yourself from aggravation!
Preferred solution: Full refund
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