This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non existence Customer Service

Wanted to order Christmas pajamas for a family of 5 as a gift. Was only allowed to put 2 "in my basket," then would only go to check out and pay. Contacted "Chat" No help except to direct me to a (800) Call Center NOBODY knows the merchandise! THEY send me the emails, Instagram, etc. advertising to purchase THEIR items!! Extremely frustrating and irritating!!d

User's recommendation: DON'T!! Unless you have purchased from them in the past know EXACT sizing.

View full review
ID
#4117640 Review #4117640 is a subjective opinion of poster.
Location
Thousand Oaks, California
Pros
  • Looks cute in pictures
Cons
  • Everything is in a clueless call center
Preferred solution
A REAL person who works for Hanna Anderson and knows the merchandise
New Reviewer

Avoid shopping there

First time customer of Hanna Andersson and sadly half of the items were missing from my order received. Non-existing customer service with emails unanswered and couldnt get any help over the phone. Filed chargeback dispute with credit card for missing items billed and will certainly contact the BBB. Terrible business practice and not surprised with all the bad reviews and unhappy customers. I regret ever purchasing from them please avoid to save yourself from aggravation!
View full review
ID
#1731165 Review #1731165 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Missing items from order
Loss
$53
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article