Hank and Henry

Never received orders from NOVEMBER. My emails and comments are ignored.

This company doesnt care about the people who have spent their hard money on them and because of that I will tell everyone not to buy anything.

This is very BAD business to treat people this way. God dont like ugly!

I ordered a package and never received it. No response to ANY email.

There is no number to call for customer service, only email, and not one single response to anything. I protected the order with Route, as they suggested, and that was a joke. They do nothing but give you their email.

It has been ONE MONTH now. So disappointed.

Hello, I have not received my orders. Orders numbers are 219055 ****60 my email is angelinapenunuri@***.com

I was very excited about my order I was given a tracking number after over a week of not seeing any movement on my order the tracking number was never picked up when I contacted him again he just refunded my money he's a piece of crap

I placed a order on August 16th sent message about delivery on Sept 1st and then again on Sept 10th I have had no response from my messages and no packages on the way yet I am not even sure what I could do from this point. I can say however I am very disappointed by this experience I expected better

I have emailed the company regarding my order 4 different times over a 2 week period. I have not got a response and I have not received my order.

I have sent messages with urgent with no response. That is not good customer Service.

I tried to order a lot of items when the 85% sale was going on. I could not get delivery to my address which is ludicrous because I have ordered several times from this company.

Tried customer service could not get anyone on the phone. Then I emailed no response either way.

Tried to message Henry to no avail. I will NEVER order again and I will tell others !!!

I have tried to get a hold of someone and no one has contacted me. I placed my order over two weeks ago and all I want is a tracking number.

Made my order around the birthday sale ,which is a MASSIVE sale. I had never ordered from them before, but I had heard great things and saw this as a great opportunity to give them a try.

It took them about a week before they shipped my order, which isnt a big deal, I dont mind waiting, but within minutes of shipping my order THEY CANCELED IT out of the blue with ZERO reason.

If they dont correct this, I will never order from them again.

I place This order on January 29th I received an alert that it was shipped out for February 9th and is it expected delivery between the 15th and the 22nd of February it is now March 15th and I have not received my package but I paid $58 for I cannot get ahold of the owner I like a full refund I never got this order and I don't like that I can never get ahold of anybody to fix this order so please can you cancel my order the order number is 236171**** My email is scalamary01@***.com Please just refund my money as soon as possible Make it easy for people customers to get ahold of

They did a launch with beauty by Biancas palette on March 29,2021 . Said allow 7-10 for shipping.

It is April 30 and still nothing. They created a shipping label on April 19 and still hasnt shipped my order. I have sent multiple emails regarding my dissatisfaction regarding my order and the service provided by the scamming company. Upon doing a little digging into this companies reviews seems as this is a regular practice.

Their are several others that also placed same order and has yet to receive even an apology email. When I spoke with someone on the phone they assured me that orders were awaiting postal pickup.

I will be also contacting the better business bureau as well as my credit card company to dispute charges. Do not buy from this company as they will take your money too.