Poor customer service

Ive been going to Hanger for over three years and this last prosthetic leg they made for me didnt feel right. I did some investigation and found out that this foot is a size 8 and I wear a size 11 and the heel is calibrated for 200 pounds and Im over 250. I was lied to!!!

User's recommendation: Do your own research.

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ID
#3746725 Review #3746725 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Can't get Service

I have a loaner knee Ive been trying to get another one since before Christmas I think theyre low staffed in Lexington Kentucky and I really just dont care about people my knee hasnt worked for six months Im a heavy equipment operator farmer work every day now my back hurts everything hurts because my prosthetic is not working properly but what are you do you go on or hop
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ID
#3571918 Review #3571918 is a subjective opinion of poster.
Location
Owensboro, Kentucky
New Reviewer

Terrible experience at Hanger Clinic

Original review updated by user Jul 28, 2021
This place deserves a ZERO for patient service. My Dr. sent me Hanger in Savannah at 906 E 68th for for a set of orthotic supports for my shoes. I have arthritis in my feet and need some arch support. I drove all the way to Savannah where the young lady said according...
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1 comment
#2187152

Have a similar bad experience at Hanger in Malta, NY. No help whatsoever regarding the paperwork they demand. Go anywhere but do NOT go to Hanger !

ID
#2720992 Review #2720992 is a subjective opinion of poster.
Location
Savannah, Georgia
Cons
  • Not willing to call doctors office to verify prescription
  • Rude associates
Preferred solution
Apology
New Reviewer

They're a pass through maybe a fraudulent operation

I was in the middle of conducting a business transaction on May 6 when I was advised my credit score had gone from excellent to bad overnight causing an end to the transaction. After some research I found the source of the problem is a joint called Hanger Clinic in Laurel, Maryland. I have absolutely no idea who these people are or what their problem is. Trying to get to the bottom of the problem and getting the jerks to correct the problem is being compounded by the COVID-19 shutdowns. This could be a scam that I need to report to the Maryland Attorney General. BUnless you're looking for headaches I would stay far away from anyplace called Hanger Clinic, particularly in Laurel, Maryland.

User's recommendation: Ne aware and very careful dealing with anybody named Hanger Clinic.

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ID
#1910161 Review #1910161 is a subjective opinion of poster.
Location
Waldorf, Maryland

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