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Handyman On Command

Handyman On Command

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Handyman On Command Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mixed sentiment with recurring reliability praise but notable customer service and workmanship complaints; reviewers mention Thomas Beatty by name and recommend checking online before hiring.

Key Takeaways for Future Customers

  • Check online Handyman On Command reviews and Google Thomas Beatty before scheduling work.
  • Expect medium price level and a range of services; verify scope and materials in writing.
  • Confirm availability for follow-up repairs and get written estimates to avoid disputes.

Negative Feedback / Risk Areas

  • Repeated customer complaints about poor installation quality and unfinished jobs.
  • Reports of unresponsiveness and disputes over refunds or remediation.
  • Allegations of upcharging vulnerable customers and weak website/customer service support.

Positive Feedback

Some customers found the company efficient, reliable, and fairly priced, with clear expectations and timely follow-up service.

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Media from reviews

Handyman On Command - Response ro comment before me
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Anonymous
map-marker Omaha, Nebraska

Did work on my ceiling. Awful awful job

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AI Highlights
  • - He tried to upcharge my elderly father by $1,000.
  • - The job was not finished; leftover materials used.
  • - He stopped the project; I'm sure he smokes.

Once he found out my elderly father would be paying. He tried to upcharge him by 1000 dollars.

Not to mention. The job itself was never finished, and he used leftover materials from previous jobs. He pretty much stopped it together, and I'm 100% sure he smokes *** Just got to google his name.

Thomas Beatty. He is not an honest good guy.

User's recommendation: Google his name; Thomas Beatty

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Anonymous
map-marker Omaha, Nebraska

Great service

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AI Highlights
  • - Efficient, with clear expectations.
  • - Identified the real problem after four visits.
  • - Price was fair and worth it vs other estimates.

Handyman on command was efficient and gave me clear expectations. After having 4 people out to my home, he was able to identify the true problem and provide a temporary fix until the following day when he was right back to my home to fix the problem.

He charged me a price I found fair and was very much worth it compared to other companies I had estimates from, even after he identified the problem.

Much appreciation and God bless you Mr. Handyman!

User's recommendation: Call him first!

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Anonymous
map-marker Omaha, Nebraska

Response ro comment before me

AI Highlights
  • - Built a custom kitchen island and installed laminate flooring.
  • - Subfloor recommended; funds limited; BBB later removed the complaint.

Built custom island for the kitchen. (pics included) Also, put down a laminate floor, recommended putting a subfloor as well to support the island weight.

Cust declined due to lack of funds. The customer had a great attitude whole time I was working, very friendly and outgoing. When the job was finished customer paid and we both went on with our business. Then 2 weeks later customer calls to complain about the floor.

Reluctantly after customer trashed my company name over several social media and business sites I agreed to replace the floor and install a new one, also put paid for subflooring to be installed. BBB investigated and decided to remove customers complaint from record citing " Company did everything they possibly could to settle the dispute"

Sincerely,

-Handyman on Command Managment

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Anonymous
map-marker Omaha, Nebraska

Terrible work and terrible customer service

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AI Highlights
  • - Laminate floors sag, heave, and split due to improper installation.
  • - Remediation requests ignored; materials mishandled and subfloor not prepared.

Recently had laminate flooring installed in kitchen/dining areas. Floors are sagging, heaving, and splitting because of improper installation. Requests for remediation have been unanswered except for claims that I'm unreasonable to expect a quality installation. The materials were not handled properly, and the sub-floor was not properly prepared according to several flooring experts (who reviewed the installation after the fact). The trim work is below sub-standard, and calls to Tom Beatty were met with denial. I was told that the problem was mine, and I should be satisfied with an expensive floor installed by a self-aggrandizing (though incompetent) tradesman.

The trim work is atrocious and resembles the work of an unskilled child, at best. This "contractor" is a fraud; he knowingly did an inferior installation (squeezed-in between projects performed for his one paying property-owner), and was unresponsive to requests for remediation.

The latest correspondence was a statement that Beatty (dba "Handyman on Command") had no time or money to rectify the improper installation. Search a contractor carefully (include credit and criminal histories), especially this one. There are many qualified and honorable tradesmen in business that I hold in high esteem. Handyman on Command is not among them.

Loss:
$3700
Cons:
  • Dishonesty
  • Ecessive charges
  • Rushed job
Reason of review:
Poor customer service

Preferred solution: Full refund

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