Handyman Assembly
Handyman Assembly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Handyman Assembly has a 3.0 star rating from 2 reviews with mixed sentiment; customers value location and customer service but report reliability and policy problems and high prices.
Key Takeaways for Future Customers
- Check scheduling flexibility and confirm appointments in advance when reading Handyman Assembly reviews.
- Expect higher pricing and ask about warranty coverage before booking.
Negative Feedback / Risk Areas
- Frequent complaints about cancellations, poor communication, disputed charges and lack of refunds tied to the cancellation policy.
- Reports of unmet warranty commitments and difficulty reaching customer service reflect common Handyman Assembly customer complaints.
Positive Feedback
Reviewers praise location convenience and individual customer service interactions when technicians arrive and complete work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Handyman Assembly has a 3.0 star rating from 2 reviews with mixed sentiment; customers value location and customer service but report reliability and policy problems and high prices.
Key Takeaways for Future Customers
- Check scheduling flexibility and confirm appointments in advance when reading Handyman Assembly reviews.
- Expect higher pricing and ask about warranty coverage before booking.
Negative Feedback / Risk Areas
- Frequent complaints about cancellations, poor communication, disputed charges and lack of refunds tied to the cancellation policy.
- Reports of unmet warranty commitments and difficulty reaching customer service reflect common Handyman Assembly customer complaints.
Positive Feedback
Reviewers praise location convenience and individual customer service interactions when technicians arrive and complete work.
Houston, Texas
Dispute Fee and miscommunication
- - I was paid for the dresser but not for assembling the bed.
- - The customer said I didn't show up, which I dispute.
Dec 8 I had an assembly..there was 2 assemblies a dresser and a bed..I got paid for the dresser but not for assembling the bed..seems like the customer called and said I didn't show up .that's a lie..I willi
I
Preferred solution: My days pay of $ 47.50
Atlanta, Georgia
Handy Man Expert Assembly Late Cancel
- - I paid for expert assembly; the appointment was canceled.
- - A second confirmation email was sent; no cancellation notice, and Handy Man is unreachable.
I paid for expert assembly and I called the guy to confirm he was coming and he told me the office canceled him. I took a half a day off work to make sure I was home, and I've already paid for it.
I cannot get anyone on the phone from the Handy Man. They also sent a second confirmation email this morning. No one from the company ever notified me that they were going to be canceling.
Money lost for a half-day off of work!!! Bad Business
User's recommendation: Don’t use Handy Man unless you have an open schedule
AWFUL customer service and NO warranty
- - Six IKEA cabinets were installed; doors hang uneven.
- - 20 calls over 3 weeks; warranty not honored.
- - No supervisor or recourse; client unhappy.
Approximately one month after an assembly of 6 simple IKEA cabinets, I wanted them to return and adjust the doors which were not hanging evenly.
Approx 20 phone calls and 3 weeks of my time, they finally lied to me and told me there were other installers there and so there is no warranty. I was on site - a blantant lie to avoid honoring their one year warranty.
They are not the cheapest and there is no supervisor or manager to handle ANY customer service.
I am STUCK. My client is dissastified and I have no recourse to fix the problem. I hired them because of their warranty.
Preferred solution: Have installer come and adjust the doors
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