Hanauma Bay Snorkel Fun
Hanauma Bay Snorkel Fun Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hanauma Bay Snorkel Fun has 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenience, Cost, Qualitu.
Cons: Filthy smelly gears.Recent recommendations regarding this business are as follows: "Leave a message if you cannot reach them and they will eventually call back.", "The gear was great and very helpful. We just didn't understand why we had to get out of the water at 2:45.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hanauma Bay Snorkel Fun has 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenience, Cost, Qualitu.
Cons: Filthy smelly gears.Recent recommendations regarding this business are as follows: "Leave a message if you cannot reach them and they will eventually call back.", "The gear was great and very helpful. We just didn't understand why we had to get out of the water at 2:45.".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is medium according to consumer reviews.
Houston, Texas
I could not get ahold of these people to try to locate an item we had lost at the park.
Eventually, a very friendly employee called back and was very helpful. She promised to notify me if the item was found.
User's recommendation: Leave a message if you cannot reach them and they will eventually call back.
Honolulu, Hawaii
I called so I could ask for help in finding a ring we lost there yesterday, but I was never able to talk to a live person. I was not even able to leave a voice mail. We are leaving tomorrow so I was
We are returning to the Mainland tomorrow, and we lost an important ring when we were there yesterday.t
- Convenience
- Qualitu
- Cost
Preferred solution: Someone to call me back regarding the ring we lost.
User's recommendation: The gear was great and very helpful. We just didn't understand why we had to get out of the water at 2:45.
Hanaumabaysnorkelfun.com is very rude, loud, dishonest and filthy
Our driver stopped before the Hanauma Bay and yelled at people for not getting out fast enough. Another vehicle took 5 people at a time to Hanauma Bay and came back and 5 more people to Hanauma Bay and my turn was waiting 20 minutes before I was taken from this stop.
The mask and mouth piece smelled strange so I asked for change and the driver said he did not have any more. I tried to tell him that I can not use this smelly stuff and the driver said he had to go and just drove off. The equipment was dirty and smelly like someone with a bad breath used and didn’t clean it. So, I had to rent my own gear once I got to the bottom.
I tried to tell the driver about the smelly gear and that I had to rent my own and she raised her voice at me and said “Why you no tell me before?!” I didn’t want to argue so I just stopped. Driver talked out loud the whole drive back while talking about how she collects welfare even when she is working so much.
I will never book with this company again. This was a nightmare.
- Dirty equipment
- Filthy smelly gears
- Driver yelling loud
Preferred solution: Let the company propose a solution
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