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Hanamint

Hanamint

hanamint.com
What is your customer experience with Hanamint?

Hanamint Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hanamint has a 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent Hanamint reviews cite quality and service failures and a 50% unfavorable rating.

Key Takeaways for Future Customers

  • Expect powder coating issues reported within years of use.
  • Customer complaints emphasize poor responsiveness and warranty hassles.
  • Price level is reported as high relative to longevity.

Negative Feedback / Risk Areas

  • Powder coating failure causing costly repairs.
  • Poor customer service and unresponsiveness to emails and social posts.
  • Problems with refunds, exchanges, and incomplete deliveries.

Positive Feedback

Reviewers note the furniture design and product diversity can be appealing despite reported issues.

View full overview ›

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Rafiq Iwc

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Verified Reviewer

Deplorable Quality and Customer Service

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AI Highlights
  • Powder coating failed after few years on a large patio set; no response from company; refinished elsewhere, returned in week, looks better; out $700.

Four years ago I purchased a powder coated set... a large table, 4 chairs, two rockers and a matching cocktail table with 2 loungers and also 2 bar style chairs.

The powder coating on all of them failed within a couple years. I'm in Chicago. They remain covered all winter under a large cover - only remain uncovered from mid-April to October.

I have called. Emailed.

Posted on their Facebook page and not one response. The customer service is hernia-inducing and nearly as bad as the quality and lifespan of their product. Never, ever again.

I recently just had a company come pick up both tables and sandblast and powdercoat.

It was back to us within a week and looks better than it did when it was new. I'm out $700 but it's cheaper than buying all new furniture again.

User's recommendation: Don't buy anything from Hanamint

View full review
Hanita n

Parcel is incomplete

AI Highlights
  • Parcel due 13 Oct; two days of messages.
  • 3 Priya oil pouches delivered; 2 missing.
  • Unibic Vanilla Delight received.
  • Customer requests missing items or refund.
Original review updated Oct 15, 2022

I supposed to receive my parcel from Flipkart on 13 oct but i only receiving msg from last 2 day today I called delivery boy saying my phn was switch off .then he deliver the parcel but the parcel is incomplete instead of 5 Priya oil pouch i received only 3 2 missing and 1 unibic Vanilla delight

I want parcel to be deliver or else refund in my account it's so bad how the delivery boy behaved

Loss:
$300
Pros:
  • Hanita

Preferred solution: Full refund

User's recommendation: Never buy from Flipkart

View full review
Mark G Wdi

Warranty

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AI Highlights
  • Purchased a Hanamint iron table in May 2019.
  • Powder coating peels in several areas.
  • Just under a month out of warranty; may repair the coating.

We bought a Hanamint wrought iron table the end of may 2019. We noticed that the powder coating was coming off in several places.

Powder Coating should Last around 20 years but because we are less then a month out of warranty, I now have to jump through hoops to Maybe have it covered. If not I am in for a large repair to respiratory the powder coating myself.

I will keep you all updated

Preferred solution: Let the company propose a solution

User's recommendation: The furniture is good but powder coating is hand applied. Keep your eyes open

View full review
Anonymous

Awful business and service

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stay away from this company..they don't back up their products and there are alot of lies and false advertisement on their site

Loss:
$358

Preferred solution: don't want them to contact me..they don't care

View full review

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