I placed an order with Hanaihair.com on 2/1/19 as of today 2/26/19 I have not recieved my hair bundles or a refund. I placed 2 orders with this company one for 177 which was an actual order and i placed another order by mistake for 114, the mistake ordee was me trying to 7nput a coupon code to see a secret discount she was offering on her site i mever saw a place to input said coupon code and the order was processed, i did recieve that refund her customer service was impeccable in the beginning but after 3 days of no communication i now am making my issue public in an attempt to reclaim my funds. She accused me of being a scammer and said Shopify told her refund was issued i sent her screenshots of my online account showing her no refund had been issued in that amount
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