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Hampton VA Medical Center

Hampton VA Medical Center

www.va.gov
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What is your customer experience with Hampton VA Medical Center?

Hampton VA Medical Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Hampton VA Medical Center reviews show negative sentiment: consumers report poor customer service, website problems, and a high price level.

Positive Feedback

Some patients still receive necessary care when they can access staff or have personal connections to the system.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unanswered phones and referrals to the ER instead of scheduled care.
  • Reports of unpleasant facility conditions and disengaged staff affecting patient experience.
  • Problems with the website and overall customer service make scheduling and communication difficult.

Key Takeaways for Future Customers

  • Call early, expect phone delays, and consider bringing documentation or contacts to secure appointments.
  • Review recent Hampton VA Medical Center reviews before scheduling and verify care options in advance.
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Anonymous
map-marker Suffolk, Virginia

If you need care there good luck only if you know someone will you get help

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AI Highlights
  • Calls for medical care often go unanswered; I'm told to go to the ER.
  • Hampton VA is described as the worst VA hospital with a smell and staff.

I call all the time to get care for my medical issue and no one answers the phones when I do get someone I get told just go to the ER. Really? The Hampton VA is the worst VA hospital and it smell like *** every where and every employee at that hospital hates their job and *** on Veterans.

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