Hampton Roads Transit
Hampton Roads Transit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hampton Roads Transit has a 2.5 star rating from 1 review; consumers are mostly dissatisfied and recent advice is to find a different mode of transportation.
Positive Feedback
Reviewers value the diversity of services and note a low price level, with reliability cited as an important feature when it works.
Negative Feedback / Risk Areas
- Rude or misinformed operators and ticketing issues reported amid Hampton Roads Transit customer complaints.
- Frequent breakdowns and no backup buses causing extra hour waits and stranded passengers.
- Poor customer service response and limited options for refunds or recourse reported.
Key Takeaways for Future Customers
- Read Hampton Roads Transit reviews before relying on schedules.
- Expect low fares but potential delays and limited customer service support.
- Consider alternative transportation for time‑sensitive trips.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hampton Roads Transit has a 2.5 star rating from 1 review; consumers are mostly dissatisfied and recent advice is to find a different mode of transportation.
Positive Feedback
Reviewers value the diversity of services and note a low price level, with reliability cited as an important feature when it works.
Negative Feedback / Risk Areas
- Rude or misinformed operators and ticketing issues reported amid Hampton Roads Transit customer complaints.
- Frequent breakdowns and no backup buses causing extra hour waits and stranded passengers.
- Poor customer service response and limited options for refunds or recourse reported.
Key Takeaways for Future Customers
- Read Hampton Roads Transit reviews before relying on schedules.
- Expect low fares but potential delays and limited customer service support.
- Consider alternative transportation for time‑sensitive trips.
Media from reviews
Turn one complaint into a collective action
Chambersburg, Pennsylvania
I was misinformed
- - On bus 12 I paid for an all-day pass, but the lady gave me attitude and tried to force a one-way pass.
- - It occurred on bus 4120 at 2:59 pm.
I was on bus 12 today and I was paying for an all day trip and the lady told me I tell her that I was buying an all day pass and she gave me an attitude in response and tried to force me to get an one way pass . This was on bus 4120 at 2:59 pm.
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Verified ReviewerBus broke down. HRT won't send backup. Wait time an extra hour
- - The 108 bus broke down at Riverside per dispatch.
- - No backup exists; a backup bus or HRT cars could help stranded riders.
The 108 bus broke down at Riverside, according to dispatch. There is not a backup so those waiting have an extra hour to wait which is inconsiderate and inconvenient.
There should be a backup bus or HRT should send the people that drive around town in the HRT cars to pick up those that were left stranded. HRT has been doing this for years, leaving passengers stranded when a bus breaks down as if bus riders don't have places to go.
User's recommendation: Find a different mode of transportation. HRT will let you down over and over again and they don't care about it.
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