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Hampton Roads Transit

Hampton Roads Transit

gohrt.com
What is your customer experience with Hampton Roads Transit?

Hampton Roads Transit Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Hampton Roads Transit has 3.3 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Find a different mode of transportation. HRT will let you down over and over again and they don't care about it.".

  • Review authors value the most Diversity of Products or Services and Reliability. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.

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Media from reviews

Hampton Roads Transit - I was misinformed
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Anonymous
map-marker Chambersburg, Pennsylvania

I was misinformed

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Hampton Roads Transit - I was misinformed

I was on bus 12 today and I was paying for an all day trip and the lady told me I tell her that I was buying an all day pass and she gave me an attitude in response and tried to force me to get an one way pass . This was on bus 4120 at 2:59 pm.

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Latasha R Lft

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Verified Reviewer
| map-marker Suffolk, Virginia

Bus broke down. HRT won't send backup. Wait time an extra hour

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The 108 bus broke down at Riverside, according to dispatch. There is not a backup so those waiting have an extra hour to wait which is inconsiderate and inconvenient.

There should be a backup bus or HRT should send the people that drive around town in the HRT cars to pick up those that were left stranded. HRT has been doing this for years, leaving passengers stranded when a bus breaks down as if bus riders don't have places to go.

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User's recommendation: Find a different mode of transportation. HRT will let you down over and over again and they don't care about it.

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