Hampton Inn Milford Delaware
Hampton Inn Milford Delaware Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hampton Inn Milford Delaware has a 2.5 star rating from 3 reviews with consumers mostly dissatisfied; the rating distribution shows 67% unfavorable. Hampton Inn Milford Delaware reviews note location is valued but issues persist with billing and website.
Positive Feedback
Guests appreciate the hotel's location and acknowledge staff who resolved billing disputes and corrected invoices.
Negative Feedback / Risk Areas
- Repeated unexplained extra charges led to billing disputes and refunds.
- Poor front desk responsiveness and slow or unreliable airport shuttle service.
- Facility closures such as the indoor pool disappointed guests and sparked customer complaints.
Key Takeaways for Future Customers
- Check charges closely and monitor your account for unexpected invoices.
- Confirm shuttle timing and call ahead; expect possible front desk delays.
- Verify pool availability and website details before booking to avoid surprises.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hampton Inn Milford Delaware has a 2.5 star rating from 3 reviews with consumers mostly dissatisfied; the rating distribution shows 67% unfavorable. Hampton Inn Milford Delaware reviews note location is valued but issues persist with billing and website.
Positive Feedback
Guests appreciate the hotel's location and acknowledge staff who resolved billing disputes and corrected invoices.
Negative Feedback / Risk Areas
- Repeated unexplained extra charges led to billing disputes and refunds.
- Poor front desk responsiveness and slow or unreliable airport shuttle service.
- Facility closures such as the indoor pool disappointed guests and sparked customer complaints.
Key Takeaways for Future Customers
- Check charges closely and monitor your account for unexpected invoices.
- Confirm shuttle timing and call ahead; expect possible front desk delays.
- Verify pool availability and website details before booking to avoid surprises.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: The overcharge was deducted after complain
Company fixed the issue and I have been provided with full refund.
In addition to the original invoice I had an additional deduction of $244.29
No one could explain why, or what for this additional invoice was
They could not find the invoice in their system, but I had it billed to my account
The front desk was under staffed and I was told to leave because other customers were waiting
As we had to catch a flight I paid and wrote a complain
After five days the refunded us the additional charge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHotel has corrected the invoice
The hotel we staid was the Hampton In in Boston Logan Airport and not Delaware
They have now corrected and reduced the original invoice of $730.85 to $486.56. This reduction is exactly the amount of $244.29 from the second invoice where they could not explain for what we got charged for.
I would like to thank you all, who made it happen.
The only thing what I miss is, some information from the hotel.
Why they charged additional, or that they reduced the invoice. Only got to know while checking my account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver charged with second invoice
On departure got the invoice for my reservation Which was correct
On my account had a second invoice over $244.29
When asking the front desk for what this invoice is ? They had no explanation
Was only told that how the computer works They didnt do anything
Furthermore I was told that they ar busy and had no time to look into it
As we had a flight to catch we also had to leave and payed without knowing for what
Furthermore
They offer an airport shuttle bus
Called for 20 minutes No one picked up
Front desk too busy
Called reservations to ask for shuttle bus
after 10 minutes was told that they cant get through to front desk
Called again front desk
After 10 minutes some one picked the phone and told us in about 20 minutes they will pick us up
So be prepared to wait over an hour for a five minute ride
User's recommendation: Stay away from this hotel
Complain
I was expecting to enjoy the indoor swimming pool with my daughter
Especially that the weather was bad with
Hurricane ida but I was disappointed when
I found the swimming pool is out off service
User's recommendation: I don’t recommend it
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