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Resolved: The overcharge was deducted after complain

Update by user Jul 04, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 04, 2022
In addition to the original invoice I had an additional deduction of $244.29 No one could explain why, or what for this additional invoice was They could not find the invoice in their system, but I had it billed to my account The front desk was under staffed and I was told to leave because other customers were waiting As we had to catch a flight I paid and wrote a complain After five days the refunded us the additional charge
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Resolved
ID
#3730265 Review #3730265 is a subjective opinion of poster.
Location
Zurich, Zurich

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New Reviewer

Hotel has corrected the invoice

The hotel we staid was the Hampton In in Boston Logan Airport and not Delaware They have now corrected and reduced the original invoice of $730.85 to $486.56. This reduction is exactly the amount of $244.29 from the second invoice where they could not explain for what we got charged for. I would like to thank you all, who made it happen. The only thing what I miss is, some information from the hotel. Why they charged additional, or that they reduced the invoice. Only got to know while checking my account.
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ID
#3727375 Review #3727375 is a subjective opinion of poster.
Location
Zurich, Zurich

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Over charged with second invoice