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Hampton Forge

Hampton Forge

www.hamptonforge.com
What is your customer experience with Hampton Forge?

Hampton Forge Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hampton Forge has a 3.5 star rating from 2 customer reviews with mixed sentiment; recent recommendations say Do not recommend. Rating split is about 50% positive and 50% unfavorable. Consumers report high price levels and issues with product durability and store layout.

Key Takeaways for Future Customers

  • Check recent Hampton Forge reviews before purchase for durability notes and value concerns.
  • Expect possible delays or gaps in customer service and be prepared to request refunds or replacements if needed.

Negative Feedback / Risk Areas

  • Reports of rusting knives and broken scissors indicate product quality problems noted in Hampton Forge customer complaints.
  • Calls unanswered and poor follow-up on replacements highlight weak customer service and refund handling.

Positive Feedback

Half of reviewers gave positive ratings, indicating some customers find products acceptable despite mixed reports.

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ShawnaKAy F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Brunswick, New Jersey

Defective product

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AI Highlights
  • - Purchased a knife set from Macy's less than one year ago.
  • - It rusted after use and washing.
  • - Requesting replacement or refund.

Good morning I need your assistance with the product of yours. I purchased from Macys department store less than one year.

I purchased a knife set for my kitchen. I used it washed it.

Its rusted I shouldnt spend so much money for something thats rusted less than a year, it shouldnt even be rusted. I would like to get a replacement on my money back

Loss:
$28

Preferred solution: Full refund

User's recommendation: Do not recommend

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Anonymous
map-marker Los Angeles, California

Scissors broke

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Kept reloading so code didnt work. And when I did get through it just had a loud noise and no one ever answered call.

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Resolved
Irelynn Yhf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No customer service

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Updated by user Nov 28, 2024

Company fixed the issue and I have been provided with apology. I sent pictures of the bad pieces and they replaced them.

Original review Oct 29, 2024

I called and waited then went to get call back with no response! I had a replacement a few years ago now they have gone bad. It seems the red ones don't last very long.

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