Hammacher Schlemmer
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Hammacher Schlemmer Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hammacher Schlemmer has 2.1 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Hammacher Schlemmer to a friend or colleague.
- Rating Distribution
Pros: Catalog has interesting items, Merchandise before it broke, False information.
Cons: Customer service, Returns, Fact that they never contacted me.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hammacher Schlemmer has 2.1 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Hammacher Schlemmer to a friend or colleague.
- Rating Distribution
Pros: Catalog has interesting items, Merchandise before it broke, False information.
Cons: Customer service, Returns, Fact that they never contacted me.Recent recommendations regarding this business are as follows: "No-Stay Away", "Store Hammacher schlemmer items in safe place away from tampering", "Write your review for future reference", "Keep packing box !", "STAY AWAY".
Most users ask Hammacher Schlemmer for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Hammacher Schlemmer Reviews
"Need to replace an item"
Item wasnt manufactured to personal satisfaction and folllowing zero use satisfaction level is at all time low User's recommendation: Store Hammacher schlemmer...
"I placed an order on line but never received acknowledgment or order number but amount has been deducted from credit card"
I placed an order online and never received an email acknowledging my order, however the amount has been deducted from my account. I have tried on several...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brewster, New York
I placed an order on line but never received acknowledgment or order number but amount has been deducted from credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Chester Township, Ohio
HS rep. failed to send new item
Defective upon delivery the bubble toy gun didn’t come fully operative for use. Resolve last month went unanswered
- Inventive product and employee family owned
- First time dissatisfied customer sero
Preferred solution: Same item
User's recommendation: Write your review for future reference
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Niles, Illinois
Need to replace an item
- Great selection of unique products
- Less gratifying tampered after our a
Preferred solution: Missing parts restored
User's recommendation: Store Hammacher schlemmer items in safe place away from tampering
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Niles, Illinois
They tell lie after lie to their employees
I worked for this company over nine years. The whole time I was employed they told us we are owners.
We have an esop-employee stock ownership program. I retired last year. The company had been doing great. Well this year they informed me my esop (I was fully vested) had went from over thousands of dollars to $144.00.
And there is taxes to be taken from this amount. They had to pay their electric bills. They needed money. So they took my esop.
I was getting ready to start collecting my money. They pay you so much a month. I could really use the money. I am on a fixed income now and with declining health.
I am being forced out as I dont have over $5,000 in the account now. I had more than that. Now I am left with pennies. I worked very hard for these people to have them do this to me.
I am sad & very disheartened. Shame on Hammacher Schlemmer. Stealing money from people that put trust in you as an employer.
They truly do not care about their employees. If they dont care about us do you think they care about their customers?
- Some nice employees
- Esop was a joke
Preferred solution: My money back.
User's recommendation: No-Stay Away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marshall, Minnesota
Just need instructions for my The Best Cordless Pruner Item 59352
Preferred solution: Just some instructions for The Best Cordless Pruner # 59352 Just some printed instructions sent to my email. Either I did not get any or I misplaced them. dlorisrichards9@gmail.com
Connellsville Township, Pennsylvania
Resolved: Purchase chess game
Company fixed the issue and I have been provided with product or service ordered.
- Beautiful products
Preferred solution: The kings gambit (chess set)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Non existing customer service
Preferred solution: HELP!!!!!
North Hollywood, California
Return
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Florida
I need a replacement : for lifetime guaranteed item 81960
User's recommendation: Keep packing box !
Meridian, Idaho
I never received my 2 orders for alpaca sweaters for my daughters. I tried calling - never got a human voice to speak to - I complained -never heard again written or spoken. I am not home in Fl but.
Seattle, Washington
Never got to talk to someone. Never got two gifts I ordered. Do not have Xmas gifts for daughters. Too late now. Very disappointed
Covina, California
Cancel subscription
Throw them out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Olympia, Washington
CUSTOMER NO SERVICE
- Returns
Preferred solution: Let the company propose a solution
User's recommendation: STAY AWAY
Stop screaming at us with the all capital letter format. That warranty is called "pro-rated" ; you used up X-% of the expected life , it was not a brand new unused unit from the box.
It was used. Used.
Abused ? Possibly.
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Pickerington, Ohio
Two deductions were taken from my checking account and it should have only been one
13 punctuation marks is overkill. We get your point. Take a valium.
Scottsdale, Arizona
Poor Customer Service and Delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Be Wary of this "Longest Serving catalogue company"
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stockton, California
I need someone to call me back about service I received from one of your customer service agents ...She was very rude and I feel that I hadn't" finished my transaction before She hung up on me.....He
Preferred solution: Deliver product or service ordered
User's recommendation: better customer service
Me too they hung up on me They are the ones that messed up
Replying to
About
, , , ,
Hammacher Schlemmer is a retail company which specializes in sales of unique products. It was founded by Charles Tollner in 1848. The headquarters is based in Niles, Illinois, United States. Hammacher Schlemmer offers the following products: electronics, apparel, personal care, sports, and toys. Customers can also order indoor/outdoor decorations, Christmas trees, and holiday treats. The company provides lifetime guarantee. Hammacher Schlemmer ships their products worldwide through USPS and FedEx carriers. The company accepts returns. Express delivery option is possible. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Order status can be tracked on the company website.
Hammacher Schlemmer is ranked 536 out of 3768 in E-commerce category
USA
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Hey foolish, never publish personal info to an open internet website. That breach and your duplicate post are prohibited and have been reported to the webmaster.
P,S, Your attitude is appalling and you are a cheapskate if that's all you had planned. With a pitiful performance like that, why bother at all ?