Resolved
VIRGIL S Uby

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Albany, Indiana

Resolved: UNABLE TO LOG IN

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ham Radio Prep - UNABLE TO LOG IN
Updated by user Nov 18, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 03, 2024
PAID BY CARD TRIED TOLOG IN NEXT DAY NOT ABLE TO TOLD TO CHANGE PASSWORD I DID STILL COULD NOT LOG IN.
View full review
3 comments
Guest

Hi guys! We can clarify that we handled the situation with extra care by not only providing a refund promptly but also extending a free course.

Unfortunately, it seems the customer may have overlooked the help email, which could be causing the login confusion.

He even kept spam emailing us, "GIVE ME MY MONEY BACK," a day after we gave him a refund and a free course. For anyone curious about this case or needing more details, please don't hesitate to reach out to support hamradioprep

Guest
reply icon Replying to comment of Guest-2604733

Good to know they take it seriously

Ryan Wijaya

Hi Guys! We handled the situation with extra care by not only providing a refund promptly but also extending a free course.

Unfortunately, it seems the customer may have overlooked the help email, which could be causing the login confusion. Even after we gave him a refund, he kept emailing us, "GIVE ME MY MONEY BACK!!!" over and over again.

For anyone curious about this case or needing more details, please don't hesitate to reach out at support@***.com. Our support email is online 24/7 ;)

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article