Halton Honda Reviews
Halton Honda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Halton Honda has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, with explicit warnings calling them scammers and strong negative sentiment about customer service.
Key Takeaways for Future Customers
- Check Halton Honda reviews carefully and expect reports of unresolved service issues and poor communication.
- Consider escalation options before purchase given reported delays and lack of accountability.
Negative Feedback / Risk Areas
- Repeated service failures and unresolved mechanical problems after many visits.
- Poor customer service, dismissive management, and ignored requests for escalation.
Positive Feedback
No positive experiences are documented in the provided review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Halton Honda has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, with explicit warnings calling them scammers and strong negative sentiment about customer service.
Key Takeaways for Future Customers
- Check Halton Honda reviews carefully and expect reports of unresolved service issues and poor communication.
- Consider escalation options before purchase given reported delays and lack of accountability.
Negative Feedback / Risk Areas
- Repeated service failures and unresolved mechanical problems after many visits.
- Poor customer service, dismissive management, and ignored requests for escalation.
Positive Feedback
No positive experiences are documented in the provided review.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burlington, Ontario
My issues never solved
- - Unresolved issues with a 2024 CR-V.
- - Issues include engine light and steering vibration.
- - Over 20 visits and 50 days held without a fix.
Ongoing
Worse experience I had ever have
0/5 stars - disappointing experience with halton honda *
i'm writing to share my extremely disappointing experience with halton honda regarding my 2024 honda cr-v touring hybrid, purchased new on june 4th, 2024. despite multiple attempts to resolve the issues, i've been met with poor service and unprofessional behavior.
*issues with the vehicle:*
- check engine light
- steering vibration and noise
- excessive noise from front and rear brakes
- front clicking noise
*service failures:*
- over 20 visits to halton honda with no resolution
- vehicle retained for 50 days due to safety concerns, with no fix
- general manager (shams) was dismissive and unprofessional, stating 'i can't help you with anything' and 'keep your claims and go for it, it doesn't affect me'
- poor communication and lack of accountability from advisors
- requests for a final position letter and escalation to honda's head office were ignored
*lack of accountability:*
- service manager (domenic) failed to provide a resolution despite multiple attempts
- dealer principal richard bell ignored my request for a meeting
given the ongoing issues and warranty status, i'm extremely dissatisfied with the service i've received. due to concerns about their service quality and professionalism, i would not recommend halton honda to others.
*advice to halton honda:*
- take ownership of the issues and work towards a resolution
- provide better communication and accountability to customers
- train staff to handle customer complaints in a professional manner
*warning to potential customers:*
be cautious when dealing with halton honda, as their service department may not prioritize your concerns or provide satisfactory solutions.
Preferred solution: Replacing my vehicle or fixing my the issues they’re left behind
User's recommendation: Not recommended they’re scammers
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