A+++

I'm very happy with everything I have bought from Halstead Bead. They consistently meet or exceed my expectations. I have been ordering from them for about five years and have never found any problems with anything I have ordered. Their prices on comparable items are generally lower than RioGrande although Rio has a wider selection. I do wish they would provide free shipping on larger volume orders but the shipping is prompt so I never wait to receive items I need. I rely on them and they haven't let me down yet I buy footage chain and wire in sterling and have never found any variation in the core.
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ID
#976955 Review #976955 is a subjective opinion of poster.
Reason of review
Fair pricing

Review in Luxury / Jewelry category from Scotts Valley, California

Sounds like what ever the unfilled items u had wanted but did not get were out of stock/sold out/unavailable...so deleting such items off the order would make sense other wise you would be charged for items u did not get since they are out of stock! Company's some times over sell on items that are popular and this can't be helped! When u order online or mail order it's a risk u take with any company! Certainly not something to complain about or write a bad review over! Do u really expect them to send u an item they do not have? Be realistic! I have been ordering from halstead since 2013 and have had nothing but good relations with them! They are very helpful, every order has been exactly what I wanted! And shipped quickly! And top quality too! I have made about 25 total orders to the total of over $5000...and very happy with quality service and shipping!
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ID
#875697 Review #875697 is a subjective opinion of poster.
Location
Scotts Valley, California

Fake Sterling Silver Wire

I'm horrified because I've been selling my jewelry as being wrapped in Sterling Silver. I purchased 1 Troy Ounce of 21G Half Round STERLING SILVER Wire. I just noticed every time I cut it it's copper!!! WTF? Seriously? I did NOT purchase plated or filled it's supposed to be Sterling Silver therefore that is what I sold it as. Now I also know why my pickling solution was ruined! I couldn't figure out how on earth I ended up with plated things in my pickling with the rest of my sterling silver which I had soldered. I have rest of it still with the tag which says SW21H. Look it up and sure enough it says Sterling Silver. I just made five cuts because I couldn't believe my eyes and yup it's copper just plated with silver. How can you do this?
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2 comments
#1258433

I have been buying from Halstead for many years without negative incident. They consistently provide exactly what I purchased.

On one occasion, I ordered the wrong item. They took it back without a complaint and sent the replacement item. It was entirely my mistake.

Perhaps there was a mixup with your order.

I believe them to be reputable and honorable.

#1146351

Please contact our customer service department as soon as possible. We take this very seriously and will get with our supplier and a testing lab immediately.

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ID
#831604 Review #831604 is a subjective opinion of poster.
Location
Palm Coast, Florida
Reason of review
Bad quality
New Reviewer

Response

We do take any kind of issue very seriously at Halstead Bead and are proud of our reputation as a leading wholesale jewelry findings company. Please contact our Customer Service directly at bead@***.com to resolve any issues. Please provide your name, phone number and /or email in your message. Please note that if you have been receiving retail finished jewely, rings & etc., you are most likely trying to reach Holsted Jewelers of New York. Their phone number is 800 210 ****. We are Halstead, located in Arizona. We only supply wholesale components to the trade and we have a $100 minimum order. We frequently receive communications intended for the other company since our names are so similar. Please check the spelling on your credit card statement or invoice.
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ID
#797682 Review #797682 is a subjective opinion of poster.

Review in Luxury / Jewelry category from El Paso, Texas

I didn't give permission for anyone to take additional money off my husband's card. I was told it would be put back on an I still haven't got it. This company should be shut down
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1 comment
#1114662

We do takes issues of any kind very seriously at Halstead. Please contact our Customer Service Department at bead@halsteadbead.com so that we can resolve this matter for you.

Be sure to include your name, phone number and/or email address to Dept.

CP. We look forward to hearing from you soon.

ID
#790872 Review #790872 is a subjective opinion of poster.
Location
El Paso, Texas
Reason of review
Problems with payment

Halstead Bead Cancellation Policy Review

This compay sucks they charged my debt card after I canceled the purchase, then they DOUBLE BILLED me and this was 2 months ago
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ID
#749550 Review #749550 is a subjective opinion of poster.
Location
Fircrest, Washington
Reason of review
Pricing issue

Jewelry Review

Don't buy from this company, it's a scam! They lure you in with a dollar item, then start randomly charging your account about a month after. We're in the process of disputing two charges of almost $70 each that we never authorized. And all because the wife got duped into this offer.
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