Halls Reviews

Mika P Wum

Poor Quality

Sep 01, 2023

To whom it may concern: I will begin by apologizing for the tone of this email...(yup, I'm one of "those.") My family and extended family for decades have been a loyal and dedicated customers, until this year. I've recently purchased your Economy Pack - 80 Drops Halls Honey Lemon and Halls Mentho-Lyptus and neither works! The Mentho-Lyptus used to open my nasal passages with the strength of Hercules! As a nurse, I depended on Halls to ensure I'm able to continue my work, this year YOU HAVE FAILED ME! I am sick and my throat hurts with NO relief after MULTIPLE DROPS! Directions say take x1 every x2hrs: THAT'S A JOKE! You've reduced the quality of your product to that of a child's hard candy; if I wanted candy, I'd eat Skittles! I sincerely recommend you return to the quality of standards your company has provided its loyal customers for years or it will be UNNECESSARY TO PURCHASE YOUR PRODUCTS! Signed, Nurse Phillips "One Pissed-Off Customer"

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Preferred solution: Better quality of your product--IMMEDIATELY!

User's recommendation: Return to the quality and standards of old.

Hellen B

Hellen B |

Charlottesville, Virginia

Terrible product

Apr 03, 2023

1.2

Updated by user May 09, 2023

Not one thing was done to resolve my situation. Apparently they don't care about their customers. I'll try to never buy from them again

Original review Apr 03, 2023

I purchased halls cough drops that say Respira Fundo. And the taste and quality and strength all 3 Suck. I've never bought a halls product so awful. I want a refund

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User's recommendation: Don't buy these

Genesis E Wtd

Insect In Cough Drop

Mar 10, 2023

2.0

I was recently suffering from a cough and decided to have a Halls Relief cough drop when I saw a dead bug inside the cough drop. Mind you, I was seconds away from putting said cough drop in my mouth. This is absolutely unacceptable. I have a photo of it as well.

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Pros:

Delicious
Work well

Cons:

Bugs inside of them

Preferred solution: free supply of cough drops for my trauma.

User's recommendation: THOROUGHLY INSPECT YOUR COUGH DROPS

Elsie H Ung

Halls Cough Drops - Sweeteners

Jan 11, 2023

I am currently sick and have always found Cherry Halls were the most helpgul in relieving my daytime cough. Imagine my surprice when all I could find was bags of product, higher counts so I thought great, but the ingredients now include sucralose, an artificial sweetner. I'm allergic to artificial sweetners. So now I can only use Original Fishermans Friends or Ricolo, although I prefer Halls. I'm a very sad and dissappointed customer and no longer a customer due to this changeover.

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Pros:

It works

Preferred solution: Can you not offer both sugar free and regular as you have done over the years?

Cathy S Bgz

Sales

Nov 01, 2022

1.0

I waited on the phone for over 10 minutes for them to answer. When they answered the phone, they were only on there for about 60 secondssaid nothing and then hung up on me.

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Pros:

I love their product

Cons:

I cannot find a number to talk to them about being a distributor

Preferred solution: I was trying to get a hold of someone to talk to them about being a distributor of one of their products.

User's recommendation: Nothing

My ke C

New Orleans, Louisiana

Purchase hall product, open realize paper sticking to cough drops, realizing it was 7 months old

Sep 09, 2022

3.4

Exchange, Refund and Cancellation Policy	3/5
Customer service	3/5
Diversity of Products or Services	3/5
Billing Practices	2/5
Discounts and Special Offers	2/5

Halls

Halls Overview

Rating Details

Contact Information

Poor Quality

Terrible product

Insect In Cough Drop

Halls Cough Drops - Sweeteners

Sales

Purchase hall product, open realize paper sticking to cough drops, realizing it was 7 months old