Sherrie Z

WHAT???

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$35 in monthly charges for one eCard. i sent an ecard to my granddaughter, and it didn't arrive, so I had to go back on the site and resend it. Somewhere in the transaction, Hallmark signed me up for monthly charges of $5! I never used the site again, as I had not agreed nor signed up for the charge. When I tried to contact them because they were sending me unsolicited emails asking me to change my password, three "customer service representatives" in a row hung up on me when I said I had never signed up for the monthly charges. I finally asked for a supervisor, who said he would refund $5. I will dispute the rest of the charges with my credit card company. I WILL NEVER USE HALLMARK AGAIN.
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Loss:
$35
Cons:
  • Created a monthly charge for one ecard

Preferred solution: Full refund

User's recommendation: DO NOT GO TO THE HALLMARK WEBSITE!

Jan J Ebz

Several friends and myself filled out for the free cards during the COVID and none of us got the free cards. Wondering why they would offer and not produce we have lost respect for hallmark

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Several friends and myself filled out got the free cards during COVID. None of us received any cards. Why would hallmark make it public then not fo it and dont say We did it too late. We did it immediately. We have lost respect for hallmark
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Preferred solution: Deliver product or service ordered

User's recommendation: O

Raymond H Pnz
map-marker Brentwood, Tennessee

These are greedy B*st*rds

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I have subscribed to Hallmark e-cards for many years. I'd say at least 12. I have never paid more than $10 or $15 per year. NOW THE COST IS $60. I guess the greedy guys would rather have fewer customers pay more money, but not me. I got a 2-year program on American Greeting for $30.00.
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