Wanted $65 for 1lb of R22 after $79 service charge
Techncian that showed up was nice guy. Knew what he was doing and went straight to the problem. (I already knew the unit was low on R22). Now, to know if the unit is low one has to hook up a set of manifold gauges to check pressures. The technician did this. Then after opening the valves he correctly diagnosed the unit as being low on R22. So, here is the rub. He proclaims that there will be a $65 charge for a pound of R22! I was furious. I asked to talk to his boss. To which the technician replied "what difference will that make?". He did finally give me the boss mans name as Dave Eubanks. I called Mr Eubanks and told him what was going on. His reply was "that's the going rate. The technician has to hook up his gauges to put in the R22 and..." At the word "and" I stopped him and pointed out to him that the technician had to hook up his gauges as part of the diagnosis!!!! I have been working on AC units for about 35 years. I only decided to call those guys because I didn't feel like chasing down some R22. Do Not Use Hallmark AC and Heating in the Sugarland/Southwest Houston area. They will Skin you if you don't know any better! I recommend Allright AC and Heat. Edgar is a small independent guy that will shoot straight. Again, stay away from Hallmark!!!!
Sugar Land, Texas
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