Halleen Kia

Worked there. Never got paid.they hire immigrants.

Beginning 2013 to now. Feel lied to.

Issues with vehicle not resolved. I kept giving them a chance. Last visit made me so furious. Car is damaged .

I was lied to. If what they said is true, kias are so badly made theie mirrors fall off due to dirt. Their parts wear out under 30,000 miles. I take care of my cars.

I'm insulted with their explanations for the issues I've had and not happy with this vehicle I'm driving, still paying on with a platinum extended warranty that doesn't cover things that are crucial . Lied to and, have no faith in taking it to dealer.

We purchased and trusted them to service vehicle. Every oil change they would show my wife a list of things that had to be done to maintain motor.

And we would pay to have it done. The last oil change they charged $450 dollars for work that they recommended. Engine then seized with less than a quart in it. The engine had no leaks and they blame us for not checking oil.

Best part is no oil light came on. No warning seized as my wife entered rush hour traffic on freeway. Almost getting her killed.

I urge halleen customers with problems to contact Eric Halleen at 440-454-****. Don't deal with the underlings call the owner

I purchased a 2011 Kia Sorento from Hallen Kia in February of 2011 Part of my deal was that they would install a 2 way remote start alarm system. About a year later I begain to have problems with the vehicle not starting I had to contact Kia road side assistance to have the vehicle jump started over 10 times.

One of these incidents I was near a Kia dealership in Mentor and I took

the vehicle there after perfoming a dianostic that I was charged $59.00 for they determined that the problem was the alarm system and recommended that I return to Hallen (since they installed the alarm for service.) I then returned to Hallen Kia with receipt and finding from Mentor Kia in hand and they then charged me another $56.00 for a second diagnostic they then removed the alarm system and asked me to drive the vehicle normally to see if I continued to have the same problem. They also assured me that if the alarm system was the issue that I would be reimbursed for the 2 diagnostics that were perfomed on the vehicle.

well a month later it was confirmed that the alarm system was the problem. When I asked Don at Halleen Kia when I would recieve my money for the diagnostic he informed me that I would be recieving it from George (who installed the alarm) I replied that I did not have any dealing with George that I dealt with Halleen and I paid my money to Halleen he gave me a telephone number and told me to call George The Don from Halleen Kia stated to me that Hallen Kia no longer had anything to do with this.