Diane L Yhs

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DO NOT BUY - SCAM

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HAJEX Fitness - DO NOT BUY - SCAM

8 of 10 of the neoprene dumbbells that I purchased were cut/ripped. They immediately went on defense when I asked to return the product for a refund without paying return shipping.

They informed me that because their shipping policy states allowances for "cosmetic imperfections", that I am not entitled for a refund. They said that they would refund me only $80 of the $210 that I paid, to account for shipping.

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Loss:
$120
Cons:
  • Terrible quality and terrible customer service

Preferred solution: Full refund

User's recommendation: STAY AWAY

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