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Keep your money. Find someone else to do business with.

I ordered from this company before and never had any problems getting information on returning orders that didnt look like what was advertised. I filled out the form 3 to 4 times trying to reach out to them and I was never given information on returning the products I spent over 1 hundred dollars on the products. The customer service number on file doesnt work. It should be a law against companies that take your hard earned money and never try to solve your problems or concerns.
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ID
#1797147 Review #1797147 is a subjective opinion of poster.
Loss
$130
Preferred solution
Full refund

Worst wig ever

I have ordered from HairSisters for years and always received quality wigs. This recent wig was dull and cheap looking. It's like a short wig with two very thin tracks of long hair over them. There was a separation of the hair in the back with nothing in the middle and hair sticking out to the sides and hair shedding everywhere. I will never purchase from them again. Very disappointed.
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ID
#1151051 Review #1151051 is a subjective opinion of poster.

Hairsisters.com Employee Stole My Credit Card Information

I live in southern Ohio and have been a long time customer of Hairsisters.com. I recently bought two wigs and they didn't have one, so after a week of processing, I get an email stating they are sending me a refund. Today I check my account to find nearly $500 of charges I didn't make. One from a senior dating site, and another from ticketmaster in Illinois. Since I haven't used my card since I purchased the wigs, they are the only people who had access to the information, and guess where the company is located.....Illinois. They mention on their site that our credit card information is encrypted and third party companies don't have access to it, and they don't save information is total ***. If they didn't save the information how in the world would they be able to send me a refund without me giving them my card information again. Don't get scammed, please do not buy from that company. I never will again.
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1 comment
#846102

I purchased two wigs from this company using two different cc. the first time my cc company contacted me due to fraud charges on my account.

I did not think to connect it to Hair sisters even though they wre the last vendor i made a purchase with. 2 weeks later i get another email from another of my CC companies advising thatI call to verify charges. they asked me about Hair sister and ifI had made a recent purchase I told them no. they told me that this company HAIRSISTERS.COM is know for placing fraudulent charges..

Please beware when using your CC w/ this company . Luckily I am informed of suspicious activity through the CC companies i have.

ID
#455175 Review #455175 is a subjective opinion of poster.
Location
Columbus, Ohio
Loss
$500

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