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Hair Designs and Wigs by Trish Bagby

Hair Designs and Wigs by Trish Bagby

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What is your customer experience with Hair Designs and Wigs by Trish Bagby?

Hair Designs and Wigs by Trish Bagby Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hair Designs and Wigs by Trish Bagby has a 1.0 star rating from 2 reviews, with 100% unfavorable feedback; recent recommendations warn "DO YOUR RESEARCH" and "Do not go there!". Consumers report poor customer service, high price level, and dissatisfaction with discounts and special offers.

Positive Feedback

Some customers received higher-end wigs or alteration attempts, and staff provided replacement pieces in limited cases.

Negative Feedback / Risk Areas

  • Repeated customer complaints about product durability and quality in wigs and toppers.
  • Reports of a strict no return policy and denied refunds after issues.
  • Concerns over pricing, billing, and poor customer service responses.

Key Takeaways for Future Customers

  • Check Hair Designs and Wigs by Trish Bagby reviews before purchase and compare pricing online.
  • Confirm return, refund, and repair policies in writing, especially for high-priced wigs.
  • Ask about expected longevity and maintenance given reported durability problems.
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Jennifer B Zey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Myers, Florida

BUYER BEWARE

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AI Highlights
  • - Lace frayed front; repair worsened.
  • - Given a more expensive wig; by Jun 2025 lace shows through, it's shorter, dry, and color washed out; no returns.

I bought a wig from Trish and I thought I was happy with my experience. I went back a week later because I had an issue with the lace fraying in the front.

She tried to fix it but made it worse. She gave me a more expensive wig (very nice). I got that in November of 2024 and now, in June 2025, I can see through the wig to the lace and it is shorter due to breakage. It's dry and falling out.

It's not even the same color, so all the color has washed out. It looks terrible. $1600 and I did not even get 1 year (the wig she gave me was $3000 and I only got 6 months out of it). When I contacted her, she told me I was out of luck as there is a no return policy.

I have had high-end wigs last me 4+ years of daily wear.

I even bought her products to make sure it lasted. Terrible product.

Loss:
$1600
Cons:
  • Dry breaking hair

Preferred solution: Full refund

User's recommendation: DO YOUR RESEARCH. THERE ARE BETTER PLACES

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Antoinette Y R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped off by Hair Design and Wigs by Trish Bagsby of Fort Myers Florida

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AI Highlights
  • - Paid $2,000 for a hair topper.
  • - Promised a 100% refund.
  • - It arrived highlighted and did not match.
  • - Return denied; dyeing to match offered for $250.
Updated by user Jun 03, 2025

I have disputed it on my credit card. The amount has been returned to my card temporarily. The company has 90 days to respond

Original review May 18, 2025
I went to Hair Designs and Wigs specialist in Fort Myers, Fl to buy a hair topper. I paid $2,000.00 which was twice as much as I would have paid on line, however I wanted it to be perfect and did not want the hassle of doing it on line.

I was offered a 100% refund if I was not satisfied with the piece when it came in. Well it was not until I returned home and examined it closely that I realized it was highlighted and did not match my hair. When I tried to return it I was told there was a no return policy but they would dye it to match for an additional $250.00. That was not satisfactory to me because it should have matched in the first place.

That is why I went to a professional. I asked her what her reputation was worth and her comment was Im not worried about that because I have a good reputation. Obviously she does not care about her customers satisfaction, or her reputation.

She only cares about the money. Shame on her!!

User's recommendation: Do not go there!

View full review

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