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Im not one to rant but today I am. The girl Page told me there was going to be a 30 min wait and I asked were there any other girls available and she said that they were at lunch . I told her I would want her to cut my hair. So I said I would walk around at the other stores while I waited. I returned about 10 min later . She then took another customer before me. I told her I was back and she saw me. after that she took another customer. By this...
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1.0
#1007972
Went to the location in Janaf in Norfolk to have my 10-year-old niece's hair done. After being told I would have to wait 1 hour and 40 minutes to get her done because the stylist "who could do natural hair" wouldn't be in until 3pm I began to wonder if coming to this place was a mistake. It was. She booked my niece for 3pm so we went next door to the clothing store and killed an hour. So, it is 3pm and we go back to the salon and was told that...
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#1000200
I went to the VA beach Hair cuttery on Va Beach blvd and I was overcharged. I was a first time customer and saw the sign on the door that said 1st customers get a cut , and wash for 14.95. I go in and say I want a wash and style. The stylist was very friendly and positive. She asked how did I want my hair styled. I told her washed, blow dried and curled with flat iron. She indicated she could do that. My hair is long ( past my bra strap and...
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#997488

Short Review for January 27, 2017, pc_order_processing

#998422
1.0
Tried to purchase a gift card again at the 7th Street Frederick Maryland location. Unable to do so because they are offline. SAME EXCUSE 24 HOURS AGO.
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Short Review for January 27, 2017, pc_order_processing

#998330
1.0
Tried to purchase a gift card at the FrederickMD 7th Street location - unable to due to being offline. Tried again at the New Design location in FrederickMaryland - new employee unable to find code (?) .
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Hair Cuttery Customer Care Review

#975588
1.0
My daughter and grand daughter went to get their hair done and these people dont even know how to work on people with curly hair!!!! I told them not to pay for a *** hair do!! Walk out!!!!
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Hair Cuttery Hairdresser Review

#973024
This is the third time i have been ignored for service while one or two hairdressers have been doing nothing. I only went back because i thought it was only certain hairdressers. Apparently not. This happened at your waldorf,md
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I have gone to hair Cuttery for YEARS! And never had any issues. I was going to a different salon for a while but decided to go back to hair Cuttery. I have all blonde on the top and dark brown on the bottom. All I asked was to have my roots done. After washing the bleach out my roots were a brassy orange color. I told her I didn't like it AT ALL. All she Could say was "well it matches some of the dark blonde pieces in your hair. GREAT. I need...
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1.6
#993070
Had such a distusting experience with them. Went there in November and while dying my hair the stylist had the dye dripping all over including the sides of the cabinet where my newer $1500 LV bag, which was a gift,was hanging. Black dye all over the handles and insides. They cleaned it all up and the store manager told me he would take care of it. After weeks no response the DM said it was being handled in loss prevention. They got back to me...
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Anonymous

pauline since writing this they have offered to resolve the issue and are letting me keep my purse

2.0
#992485
I walked in salon no one asked me how i can help u. What service to be preformed. I walked in 4:45pm they closed 6pm all i need was lip and brow wax. They ignored me too busy blow drying and complaining they were tired and hot. I asked one of ladies that was done wax. She shrugged i dont do wax etc. Another lady older that finished ignored me and started to clean up . this is Hair Cuttery in country walk miami fla.sw. 152 st and sw 137 ave
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#983095
Had a real bad experience with hair cutters in south Chicago heights!! Explain hair styles use a Size 2 on sides only !! She went done the whole head!! Left some hair on top !! Never again will I got to hair cutters Very inexperienced gals!!! When styles. Say yes I know that only means she Don't know!!charged him 0 cause now his looking *** for New Years tho !! Really pissed off!! Happy New Years to my hubby his staying home !! I'm not going to...
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2.0
#982935
I was at the HC in Ranson, WV on Christmas Eve. I used my phone right before I got in the chair. I put it in the cell phone pocket on the coat. The stylist took my coat back to the employee break area. After my haircut, I asked for my coat. The phone was gone. Only one of the employees there could have taken it. The manager (Melissa) didn't bother to even ask if anyone had seen anybody in the coats. They let me try to call it from there and I...
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offconsumerpissed

offconsumerpissed This is a fairly poor attempt at trying to get a new free phone.

Anonymous

Anonymous And what are they supposed to do exactly? Buy you a new phone? Unless they find the person who stole it there isn't really anything they can do but apologize. Theft happens...

2.1
I liked
  • Good haircuts
I didn't like
  • Staff stealing from customers
#981126
I got a hair cut today 12/20 and asked for a scissors cut, she started with it, but eventually she asked me whether the cutting machine can be used which helps even better. I said ok. After that she hardly took five minutes to finish the job. The check showed a charge of 17$ where i rounded off to 20 and swiped my card, and the receipt said it was including shampooing as well. I was keenly observing her previous customers and she was literally...
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Contact Hair Cuttery

Headquarters Address:
Headquarter
1577 Springhill Rd., Ste. 500
Vienna, VA 22182
Phone:
(866) 257-8953
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I asked Jessica to color my eye brows about 10 minutes before the time was done on my hair color and she said she would lose her license if she did my eyebrows! Ive been going to the Severna park , Maryland Hair Cuttery for several years now and this was the first time they would not color my eyebrows!! I asked to have the remainder of the color in a cup so that i could do my eyebrows at home...She also refused to let me take the color out of...
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Anonymous

Justice Hi I just wanted to mention that unfortunately eyebrow dieing/tinting is becoming illegal to do in a salon. California has banned it, check out all the links when you google i...

#971162