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Hair Club in Providence, Virginia - No Refund. Dishonest

They never. Told you the true Please read any paper. Before you doing anything. No money refund
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Review
#1668248 Review #1668248 is a subjective opinion of poster.
Cons
  • No refund for not being satisfied with product
Reason of review
Return, Exchange or Cancellation Policy
October 30, 2018, I'm an Executive Level member at the McClean location. I've been a HC member for about 30 years. Bob Israel sold me my first system. I've been at McClean about 15 years, but I've been receiving abusive treatment there and I'm about to leave. My cancer...
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1 comment
Anonymous
#1601167

They only hold some people to their “high standards”. Chances are nothing will happen to this manager. This company is corrupt.

Review
#1404729 Review #1404729 is a subjective opinion of poster.
Service
Hair Club Customer Care
Pros
  • Some of the stylists
Cons
  • Unprofessional
Reason of review
Poor customer service
Preferred solution
Have David apologize for being abusive and give his word to keep a civil tongue.
3.5
Details
I've been going to hairclub for over 3 years and I wish that there was a special hair tonic that would grow all of my hair back but that's not the case. My biggest complaint is that they don't have in house barbers for us men who come in every week. I think that every...
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1 comment
Anonymous
#1179408

The locations should also change the office designs,it's too dark & boring. Go for a look that's fresh & modern.

Review
#873906 Review #873906 is a subjective opinion of poster.
Reason of review
Poor customer service
I know if you don't have hair just try look for anything which can help you. but stay away from Hair Club....they just total rip off...what the adv. all wrong....I wished i did my home work before sign up with this...
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1 comment
Anonymous
#1140780

What are they called on Amazon?

Review
#803455 Review #803455 is a subjective opinion of poster.
Reason of review
Bad quality

Hair Club Xtrands Review

2.0
Details
Promises to grow your hair and I've seen nothing longer about my hair for over a year.
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Review
#701136 Review #701136 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Hair Club Xtrands Review

Ive been a member for over a year and haven't seen any length as discribed on the tv ads. I am about to contact them for some type of refund. Ive spent lots of money and i am not pleased at all.
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Review
#700928 Review #700928 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
Hair Club - Not Worth the Money
I too go suckered in. Loosing your hair is very emotional and HC will take advantage of your vulnerable state. They make sure you sign a contract during your consultation. They do not give you the full cost of the maintenance. I was hit with a $299 a month...
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5 comments
Anonymous
#1347384

Lies

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Review
#693779 Review #693779 is a subjective opinion of poster.
Cons
  • Quality of hair and dishonesty
Reason of review
Bad quality
Loss
$3999
Preferred solution
Price reduction
1.0
Details
I went through the process of consultation. After I chose the hair texture, style, etc. I was told to wear the hair piece overnight so they can make any adjustments the next day. Well, after wearing the custom wig overnight I realized I couldn't wear a wig 24/7; plus,...
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1 comment
Anonymous
#1430310

This place sucks

Review
#674636 Review #674636 is a subjective opinion of poster.
Pros
  • Stylists
Cons
  • Refund policy not fully explained
  • Customer service
  • No guarantee lied to my face
Reason of review
overall business practices toward non-clients
 Ok, so where do I begin. Let me start by saying that by choosing this company I made the worst choice in my life. Imagine a company taking 400-500 dollars from your bank account every month automatically w/out being able to give you appts to actually use the service...
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12 comments
Anonymous
#1225464

Wow!!! I just read your review.

I'm so sorry you went through all this. I called last night for a simple brochure,and instead ended up getting an appointment set up for me. I was leary b/c ALL I wanted was the brochure. Plus he was very HARD to understand.

Red flags immediately!! I'm thankful for you and your honesty and hope and pray you are able to find something to help you. In the mean time I'll continue to look for something.

I'm already losing my hair, I sure don't need them shaving my head making me look worse than I already feel.

I wish we could keep in contact. So many questions I have.

E. S.

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Review
#406373 Review #406373 is a subjective opinion of poster.
Service
Hair Club Haircut
Loss
$12000
Tags
  • The Doors

Contact Hair Club Customer Service

Mailing Address:
Hair Club
1499 West Palmetto Park Road Suite 111
Boca Raton, Florida 33486
United States
Phone:
(888) 324-1574
All Hair Club Contacts

Hair Club Products and Services Reviews

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I have been a member of the hair club for two years at first the grade of hair was great but now they give me cheap wigs and to top that I have had several appointments cancelled because the hair had not arrived! I am willing to let the media do a story on me just to...
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5 comments
Anonymous
#286210

Hello,

My name is David Hansen and I have been in the hair replacement business for over 50 years. I know this business inside and out, my words of wisdom to you would be do not go to a large chain company.

The bigger you get the worse the quality of the product gets. You do not deal with people who care about what they do. They simply trap you in a contract and as long as they see your money they are happy. Go to a small local business, find people who love what they do and have passion and pride in their abilities.

I have been in business for over 50 years and I love it even more than I did when I started. When you go to a small business your experience is more personal, these people care about you and make sure you get what you paid for because for them you are not just a number but a valid customer.

If you have any questions do not hesitate to contact me, I might know someone in your area that can provide you with good results or answer questions about hair replacement. You can find my e-mail and phone number on my website www.davidhansen.com good luck.

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Review
#219626 Review #219626 is a subjective opinion of poster.