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5.0
Details
Earlier in the year, I had been looking for replacement options for hair that I have lost with chemo. I have explored hair restoration options through various tools and outlets (Rogaine, Propecia, biotin supplements, laser bands, etc.). Hair loss is frustrating for...
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Review
#1552916 Review #1552916 is a subjective opinion of poster.
Service
Hair Club Procedure
Pros
  • Stylist
  • Management
Reason of review
Good customer service
1.0
Details
Bad hair compliments of hair club
Bad hair compliments of hair club
Bad hair compliments of hair club
How do you like the orange and gray hair compliments of Rosie at hair club. She changed my hair color without consent and this was supposed to correct the mess, it's worse and they won't call back.
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Review
#1546739 Review #1546739 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Bad quality
1.9
Details
I went years ago about thinning in the front. I had long hair everywhere else, by the time they finished with me my hair growth had stunted and thinned all over, after using the enzyme treatment on my hair. Then they offered me a matrix and asked me to shave my head on...
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Review
#1543771 Review #1543771 is a subjective opinion of poster.
Service
Hair Club Procedure
Pros
  • Front desk lady
Cons
  • I came in with hair left with less hair
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution

Hair Club in Mississauga, Ontario - Stay away

1.5
Details
I went for xtrands $4k gone, initially Simon GM hid many facts latter said that I have to keep changing amd its $109 to replace and thr gluing does not last for a month what a scam.
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1 comment
Anonymous
#1758075

I have to pay 700 monthly to maintenance compare to what they told me 100 it is a scam

Review
#1527488 Review #1527488 is a subjective opinion of poster.
Service
Hair Club Xtrands Hair Treatment
Reason of review
Bad quality

Hair Club in Long Branch, New Jersey - This company is a scam

1.0
Details
They told me I would get my hair back but shaved my hair and glued fake hair to my head! This fake hair made my head sweaty and itchy, it was miserable. Also when they removed the fake hair it stunk. After spending thousands of dollars I just shaved my head. Don’t waste your time or money. This is a scam.
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Review
#1525442 Review #1525442 is a subjective opinion of poster.
Service
Hair Club Procedure
Reason of review
Bad quality

Hair Club - Hank lied and robbed my bank account of thousands.

1.0
Details
Hair Club - Hank lied and robbed my bank account of thousands.
They shaved my hair off I had no idea i was renting hair. That was extremely itchy smelly and pasted onto my scalp. I wanted it removed. It was never cut the way i asked or styled right. Always a choppy cut. Not up to date. He sued me even when i told him 7 months before i left i was leaving. This place is physco ward. Hank and his cronies are LIARS and crooks.
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Review
#1525277 Review #1525277 is a subjective opinion of poster.
Service
Hair Club Customer Care
Reason of review
Poor customer service
It is almost 2 years I have been dealing with trying to resolve how how Im going to get my refund they tryed putting a wig on me after explainly I was tied of wearing wigs I want permant hair so I talked ro the supervisor she recoment a helmet that laser with no...
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Review
#1525058 Review #1525058 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
If nothing else, the decades old Hair Club Scam continues to provide an undetectable process. Of course.. They tell you what you want to hear with the sole mission of getting their money grubbing hands in your pockets. Sperling started the operation in New York back in...
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Review
#1521696 Review #1521696 is a subjective opinion of poster.
Reason of review
not a cloient

Resolved: Hair Club in Ontario, California - NIGHTMARE

1.0
Details
Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
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Resolved
Review
#1509913 Review #1509913 is a subjective opinion of poster.
Service
Hair Club Membership
Pros
  • Service liaison employee who tried very hard to fix the issues
Cons
  • Sales consultant who saw me as just commission dollars
Reason of review
Bad quality
Preferred solution
Full refund

Hair Club in Maryland Heights, Missouri - Revolving Door

1.9
Details
I started out in 2002 with HCM, we moved 4years later to Stl.Mo..I traveled back to Chicago Downtown location. Chicago location had more well rounded stylist and diversity..I visited the Stl office, long standing GM..wayne was very difficult to work with so i stayed away and traveled back to Chi after 10 years 8 bite the bullet and give it a chance 2 GM Later im faced with New and under improved KADESHA. She told Me " You must pay $250 a month for basic" i said thats not true she said "yes it is" I went to another center in KC Mo and they gave me membership for correct amount. This woman is a complete scam artist and professional..She gives HC awful press in Stl...
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Review
#1508658 Review #1508658 is a subjective opinion of poster.
Service
Hair Club Customer Care
Reason of review
Poor customer service