Product: Hair Club Membership Rating: 1 Star Clear all filters (2 of 7 reviews match)
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Resolved: Hair Club in Ontario, California - NIGHTMARE

1.0
Details
Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
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Review
#1509913 Review #1509913 is a subjective opinion of poster.
Service
Hair Club Membership
Pros
  • Service liaison employee who tried very hard to fix the issues
Cons
  • Sales consultant who saw me as just commission dollars
Reason of review
Bad quality
Preferred solution
Full refund
1.0
Details
This is unbelievable. Do not get involved. Did you ever here of Scientology.Or just cults in general. Once they shave your head and glue this hair piece on your head you are now considered theres. They call you a member as if your patt of a Gym or something fun or...
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2 comments
Anonymous
#1644795

Chris Terkalas should have his manager title taken away from him. He is rude,unprofessional,speaks horrible behind customers backs & says terrible things about staff members.He had an unprofessional relationship with,Amy Miller,Aliya Charania & Helen Adamidis.

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Review
#1465383 Review #1465383 is a subjective opinion of poster.
Service
Hair Club Membership
Reason of review
Bad quality

Contact Hair Club Customer Service

Mailing Address:
Hair Club
1499 West Palmetto Park Road Suite 111
Boca Raton, Florida 33486
United States
Phone:
(888) 324-1574
All Hair Club Contacts

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