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Resolved: Hair Club in Ontario, California - NIGHTMARE

Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
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Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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I liked
  • Service liaison employee who tried very hard to fix the issues
I didn't like
  • Sales consultant who saw me as just commission dollars
#1509913
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