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Resolved: Hair Club in Ontario, California - NIGHTMARE

Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • Service liaison employee who tried very hard to fix the issues
I didn't like
  • Sales consultant who saw me as just commission dollars
#1509913
Show
I got a hair system several years ago, for sometime I was happy wearing a wig, a hair piece, but Hair Club uses a fancier name: Hair System, and the glue to attach it, they call it Poly fuse, but as I grew older, it start showing, people will notice that is not real...
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SavoryBoykinSpaniel
SavoryBoykinSpaniel

The system does not look fake unless your style sucks.I go swimming, jetsking and wake boarding all the time. There is no problem getting these things wet. They need 24 hours ...

Anonymous
Anonymous

"As when the wind blows it will show, look at donald trump, you will not be able to go swimming or to the beach, it will show when you come out of the water, but worst of all ...

2.1
I liked
  • That the products they offer causes so much suffering
  • Probably they dont even know
#1191427

This did not work for me at all. They do say results are guaranteed. They promised that they will provide me laser treatment if initial treatments don't work but now they don't even call me back. Once they get the money they are not nice to you at all. XTRANDS is a...
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Anonymous
C***ey

Thanks for your review. I am a bit leary about going to this appt, and now I dont believe I will.

I didn't like
  • Refund policy not fully explained
  • Not good at all
#919978
Hair Club Hair Replacement Procedure Review from Rialto, California
Hair Club Hair Replacement Procedure Review from Rialto, California
only three days after signing you have to get a refund. but over a week before you see the any results of what you paying for they don't tell you its a wig. they let you believe they can do it your way. they mislead you on payment. they tell you your hair isn't...
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Anonymous
Anonymous

This is a waste of time and money they just out to get your money they made like it was a one time payment after hair is applied and 2 appointments to get your hair only wash ...

1.6
I liked
  • Stylists
  • Front desk
I didn't like
  • Deception
  • Rip off
  • Difficulty in canceling service
#854101
I've been a customer of HCM for the past 3 years now. I've been using the Alive scalp cleanser on an almost daily basis. It has helped with the itching I get sometimes on my head. I have never had rashes or anything like this when the hair piece comes off/goes back...
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#806629
Believe it! They THOUGHT they had me for $3,200.00, but I read the fine print, did my homework and they didn't get a penny from me! Go completely bald or buy a cheap wig. It's just away to rip people off who are (DESPERATE) looking for what ever seem to give them hope...
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Anonymous
sha sha

thank you soooooo much for the imformations because I was going to try either Hair Club,or Bosley I am going to read the other complaints,thank you so much my friend,the small...

1.0
#805407
I am a certified surgical technologist and have done many of the hair transplants they do. I am sure they were trying to help immeadiate problem and then go to next step. The lazor comb stimulates hair growth. It has helped so many people. It is not an immeadiate fix....
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Anonymous
Anonymous

Hcm is a very expensive hair wig

Anonymous
Anonymous

You're not a surgical technologist,you are phony..

#758390
Not trustworthy!! They will tell you how your life will change after your get hair replacement which is just a hair piece glued to your head. It's hard to sleep wearing that piece, hard to exercise in gym, hard to even take shower. It moves out of place several times....
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Shinehairstudio
Shinehairstudio

Thanks for sharing information. Hair, replacement means replacing your bald area with hair. It consists of a clip system. It seriously gives you natural look. For more#Shineha...

Anonymous
Anonymous

hello i was reading you review i l;ive in fremontand im geting hair inplant from hair club so is not a good company please let me know thanks

1.0
#736104

Hair Care Product Review

*** products are just a scam theyjacked me with allmy money .!! They are nothing but crooks,liers .!!!!!!!!!!
1.0
Details
Price Affordability
Product or Service Quality
Staff
Website
#675438
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Hair Club Hair Replacement Review from Los Angeles, California
Hair Club Hair Replacement Review from Los Angeles, California
I started with Hair Club on November 1st 2014 and I was so excited and here it is 7 months later and I am so disappointed I'm unhappy, frustrated and dissatisfied with what has occurred in the last 7 months. You promise me I will have appointments every 8 weeks and it...
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Anonymous
Anonymous

Dear Sir, I would also be pissed off if they did that to my hair. It looks as though you have a shitzu strapped to your head. With you're features, a bald look would go well....

Anonymous
Anonymous

@Anonymous only a coward would make such a post and not show their face! VERY IGNORANT PERSON!

#661810