(21 of 445 reviews match)
Latest review first
Resolved: Hair Club in Ontario, California - NIGHTMARE
Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
- Service liaison employee who tried very hard to fix the issues
I didn't like
- Sales consultant who saw me as just commission dollars
I got a hair system several years ago, for sometime I was happy wearing a wig, a hair piece, but Hair Club uses a fancier name: Hair System, and the glue to attach it, they call it Poly fuse, but as I grew older, it start showing, people will notice that is not real...Read more
This did not work for me at all. They do say results are guaranteed. They promised that they will provide me laser treatment if initial treatments don't work but now they don't even call me back. Once they get the money they are not nice to you at all. XTRANDS is a...Read more
only three days after signing you have to get a refund. but over a week before you see the any results of what you paying for they don't tell you its a wig. they let you believe they can do it your way. they mislead you on payment. they tell you your hair isn't...Read more
I've been a customer of HCM for the past 3 years now. I've been using the Alive scalp cleanser on an almost daily basis. It has helped with the itching I get sometimes on my head. I have never had rashes or anything like this when the hair piece comes off/goes back...Read more
Believe it! They THOUGHT they had me for $3,200.00, but I read the fine print, did my homework and they didn't get a penny from me! Go completely bald or buy a cheap wig. It's just away to rip people off who are (DESPERATE) looking for what ever seem to give them hope...Read more
I am a certified surgical technologist and have done many of the hair transplants they do. I am sure they were trying to help immeadiate problem and then go to next step. The lazor comb stimulates hair growth. It has helped so many people. It is not an immeadiate fix....Read more
Not trustworthy!! They will tell you how your life will change after your get hair replacement which is just a hair piece glued to your head. It's hard to sleep wearing that piece, hard to exercise in gym, hard to even take shower. It moves out of place several times....Read more
Hair Care Product Review
*** products are just a scam theyjacked me with allmy money .!! They are nothing but crooks,liers .!!!!!!!!!!
I started with Hair Club on November 1st 2014 and I was so excited and here it is 7 months later and I am so disappointed I'm unhappy, frustrated and dissatisfied with what has occurred in the last 7 months. You promise me I will have appointments every 8 weeks and it...Read more
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