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Resolved: Hair Club review in Ontario, California: NIGHTMARE

1.0
Details
Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
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Resolved
Review
#1509913 Review #1509913 is a subjective opinion of poster.
Service
Hair Club Membership
Pros
  • Service liaison employee who tried very hard to fix the issues
Cons
  • Sales consultant who saw me as just commission dollars
Reason of review
Bad quality
Preferred solution
Full refund
1.6
Details

Update by user Aug 02, 2016

This is review is false and was made by someone who has never experienced the item disregard review

Update by user Aug 01, 2016

I meant Louisville ky not Lexington ky

Original review posted by user Jul 26, 2016

I go to the HC in Lexington, ky , the people are super nice and friendly, that's about the only good thing about them ,I've been for...
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4 comments
Anonymous
#1718717

Once they get their claws in you. They think they own you.

Be well aware what your getting involved in. Most thier stylist are want to be hairstylist and never could make it out in a real salon so hair club hired them. Being it's all a scam. They only care about you renting hair pieces from them monthly.

Not how your hair Is cut or styled. The stylist are hired for show really. Their paid minimum wage also nothing like a real talented stylist gets paid. Buyer beware.

Cult like atmosphere. All a grande facade. Do your homework. Buy your hair piece off the net.

And watch a YouTube video how to apply.

Very very simple to do yourself . You got this

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Resolved
Review
#888781 Review #888781 is a subjective opinion of poster.
Service
Hair Club Hair Replacement Procedure
Reason of review
Bad quality
1.0
Details
Do not let MARYANN SHOUKRI do your hair! She hates her job and she is an emotional lady.... Only thinks of herself and her own receding hair...She drinks so much you could smell her horrible breath. You will never see her smile more than once a day. Maryann would...
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Resolved
Review
#620610 Review #620610 is a subjective opinion of poster.
Pros
  • Other hair stylist
  • Staff
Cons
  • Nightmare
Reason of review
Poor customer service

Contact Hair Club Customer Service

Website:
Mailing Address:
1499 West Palmetto Park Road Suite 111
Boca Raton, Florida 33486
United States
Phone:
(888) 324-1574
All Hair Club Contacts

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