Resolved: Hair Club in Ontario, California - NIGHTMARE
Their website offers a "thorough/comprehensive/caring Consultation".....my "Consultation" was no more than 7 minutes....the Ontario, Calif. Sales Consultant, Christine, asked for my Social Security Number to see if I qualified for credit (THAT WAS MY CONSULTATION).....they did NOT measure my head....how on earth can a custom-made-system be made if it's not measured to fit one's own head??.....I've been living a nightmare for three months now....my "System" does not fit my head....it is consistently glued 2-inches behind my hairline....it looks TERRIBLE.....I am NOT returning....I am currently awaiting a call from Corporate to discuss these matters.....what a nightmare....I was nothing but COMMISSION $$$$$$$ during my "Consultation".....
- Service liaison employee who tried very hard to fix the issues
I didn't like
- Sales consultant who saw me as just commission dollars
I go to the HC in Lexington, ky , the people are super nice and friendly, that's about the only good thing about them ,I've been for 4 months and it's the worst mistake of my life, I can't allow myself to sweat, swim, go to the beach , wrestle , play sports. I have to...Read more
Do not let MARYANN SHOUKRI do your hair! She hates her job and she is an emotional lady.... Only thinks of herself and her own receding hair...She drinks so much you could smell her horrible breath. You will never see her smile more than once a day. Maryann would...Read more
- Other hair stylist
I didn't like
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