Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Hair Club in Framingham, Massachusetts - Poor Service....motivated by profit

I was a hair club member for almost two years. I normally was told what I wanted to hear and little effort was made to make sure my hair piece matched or looked good. Was charged outrageously high prices for poor customer service and low quality products. Service technicians were pushed to sell customers additional services that were not needed at high prices. I finally left and could get no refunds for faulty products. Don't wast your time of money with HAIR CLUB. It is more of a scam than a reputable company. Many full service Salons can sell you a quality unit for a third the price and offer conscientious service that is seriously concerned about how hairpieces will look on a client. I was a new client looking to look better. Looking back at my experience with HAIR CLUB, their service and customer concern was a joke.
View full review
Review
#583343 Review #583343 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund
Tags
  • Hair Club Complaint

Read my tragicomic memoir -- *** TOUPEE: My ridiculous year with Hair Club for Men

I had a terrible experience with Hair Club for Men in 1993, and just had a tragicomic memoir published about it. I think you'd all enjoy it. It was written for those of us who have gone through the process, but also for the general public. They've been watching the commercials for decades, and have seen men with bad hair systems walking around, but I bet very few of them have any idea what really goes on once someone makes the decision to sign up. Hopefully my book will both entertain and inform in a way that sheds some light on the issue. http://www.amazon.com/dp/0986300802
View full review
3 comments
Anonymous
#984987

My suggestion to those who ,were taken by this company,there alot the same complaint,too plus there other sites with some many complaints as well,my suggestion is file a class action suit against this company,if there over a hundred people getting scammed.there could grounds for a major law suit...contact a ligation lawyer plus file complaints ur state better business bureau...Good luck...also u have a good case for emotional damages as well.

Anonymous
#950596

4 people "Had the same issue". What issue? Getting a memoir published?

Anonymous
#933392

I hope that one day soon media/press gives me the chance to tell the world my story,what really happened and what these people (hair club) did to me... I want it to be in front of cameras and reporters...It'll be one for the books.!!!

View more comments (2)
Review
#583200 Review #583200 is a subjective opinion of poster.
Reason of review
Bad quality
Was a hair club of oak brook client for 5 years .spent thousands of dollars over the years to have bad matrix pieces and hair club not standing behind them.such as hair color fading fast and hair falling out of the piece.all hair club of oak brook cares about is if you...
View full review
Review
#580975 Review #580975 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
I went in to hair club for a transplant one of the competent worker there told me since i was black i would not be a good candidate for a transplant would not work for me an i believed her so we when from a transplant to a glue on wig that made my hair fall out even...
View full review
2 comments
Anonymous
#956191

So today I went in for a consultation,

and just like you, she told me I would be a candidate for a glued on piece. After reading many of the reviews and my own convictions I decided to not go that route.

Thanks for the review. I really did not want to spend my hard earned money on a scam..

View more comments
Review
#579539 Review #579539 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$6000

Hair Club - Hair Treatment Review from Columbia, Tennessee

The HCM in Brentwood TN is a scam when my hisbands 9 months was up they said oh continue with the treatments and we will just charge your credit card 165 dollars we told them no they still charged it anyways we called and said we don't want anymore product or appointments not to charge our card again and they said well we done ordered it so u have to pay we didn't order it we told them no more we had to close our checking account just to keep them from charging it they never gave us photos to show it was working or anything always excuses his hair is no different than before
View full review
Review
#578576 Review #578576 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Problems with payment
Hair club is full of *** and a rip off. The consultant is an *** hole. Has a smart mouth and she tries to convince you and talk down on you like a child. The hair be getting canked up and they won't do anything about it. When I first came to hair club I was missing a...
View full review
2 comments
Anonymous
#1406575

Amy Miller is unprofessional

View more comments
Review
#577862 Review #577862 is a subjective opinion of poster.
Reason of review
Poor customer service

Hair Club - Hair Treatment Review from Houston, Texas

1.0
Details
I went to the Hair Club in Houston. They talked me into signing up and like a sucker I fell for it. Well after a day of thinking more clearly I decided not to go through with it. I went back and told them to cancel all future appointments and that I did not want any treatment after all. They kept calling me back to change my mind. I made it clear that my mind was made up. Well by then they had already charged my new Citi Health Card that I unknowingly signed up for over $4,000. I have called and asked them for the refund and to resolve the issue. I spoke with the managing director, Christie Callagna. She promised that she would speak with the consultant, Erika, and process my refund. She has not. I have been calling them back for days and days and every time they are both "unavailable". They are not taking my calls or returning my messages. We need to band together and expose them for the deceptive thieves that they are!
View full review
2 comments
Anonymous
#1073271

I just signed up and want to cancel because of your review. Erika was my contact as well. Did you ever get your money back?

Anonymous
#951543

Thank you for the comments. It has just saved my money. I was almost about to contact them and then thought of checking the reviews first.

View more comments (1)
Review
#577467 Review #577467 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Poor customer service

Hair Club - Hair Treatment Review from Mamaroneck, New York

Hair club is definitely a big rip off and a scam. Initially when I went there for my free consultation, I was rushed to sign a contract which was not fully explained to me. I started the EXT treatment the next day up until four months. I did not see any results, my hair was the same. I decided to have them order hair for their so-called bio-matrix to be done. To my surprise it was a wig they ordered and glued to my scalp . After three days I had to go back and have them removed it since my scalp was very itchy and irritated. It even got worst after they use some sort of chemical to loosen up the glue and pull the wig off of my head.I later wanted to cancel but was told that I'm not gonna be refunded. They are a bunch of bandits and should be sued for taking peoples money. I would not recommend anyone for there services. New Haven, CT Hair-
View full review
1 comment
Anonymous
#947288

I'm suppose to come for my booking but thank you that I read this all negative comments, I would cancel my appointment. They should be investigate before they betray more people.

Once again thank you!

Review
#575673 Review #575673 is a subjective opinion of poster.
Service
Hair Club Hair Treatment
Reason of review
Not as described/ advertised

Hair Club in Elmwood Park, New Jersey - Made my existing hair fall out

My existing hair came out. I'm completely bald, now. I had hair, but after dealing with the hair club, my hair has thinned worst. Instead of giving me a nice blend of hair, they just slapped a toupee on my head. They never got a sample of my true hair. The day before I went to get my hair they showed me what they were going to put on my head. I was discussed. My hair is dark brown. They showed me a brown with red highlights. The day of the appointment they placed a black toupee on me. I've been pissed each time that I've been there. They never got it right, but they want to keep trying. Is this how you do business? I don't want to be anybody guinea pig.
View full review
Review
#572472 Review #572472 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$3995
Preferred solution
Full refund

Hair Club - Shampoo Review from New Albany, Mississippi

1.0
Details
My daughter started with Hair Club in Brentwood AND in my opinion it was a big waste of time and money. She would lose handfuls of hair with every shampoo at Home then go in to their shop and they would shampoo her and say she had only lost a few hairs. Her hair has never increased since the day she started with Hair Club. I asked them for a refund early on in the treatments but they refused... The only thing they offered was an extension in her treatments. Big disappointment!
View full review
2 comments
Anonymous
#914996

it's just those commercials on TV that convince you that the things they try to sell you work but, they don't.

Anonymous
#905263

This was not in New Albany Mississippi but in BRENTWOOD, TENNESSEE!

View more comments (1)
Review
#561414 Review #561414 is a subjective opinion of poster.
Reason of review
Not as described/ advertised