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2.2 Based on 181 reviews
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  • Customers like
    • Good in the past 9
    • Clothing 6
    • Your clothing 5
  • Customers don't like
    • Poor customer service 16
    • Customer service 10
    • Telephone service 10
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Been a customer of Haband for many years, however thinking of dropping Haband as a company I shop and buy from. Every time when I try to place an order online and use promotional codes, they do not work. So to get these promotional codes, you have to call the call center where they try to upsell you on some of their programs. Example: just placed an order over their phone due to once again promotional code would not go through online. When I... Read more

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In january i placed a order for a black ultamit parka in black 4xl the day i got the catalog and they told me it was already on back order and i would get it in feburary. So on feburary 11,2017 i ccalled to check on my order and they tell me it's been canceled. I did not cancel the order haban cancled the order themselves because they claim they don't know when they would be getting them even thou on line claims that they are in stock and the... Read more

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  • From mobile
  • Feb 01
  • by anonymous
  • #1001246

Order paints in 38 get 48 shipped. Call customer service. It in Philippines. 90 million out of work and Philippines get american jobs. Get them Trump. Also never order tell now on computer. Philippines sign you up For VP PROGRAM that I never wanted

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In November of 2016 I received an offer of a free leather Handbag valued at $39.95 which I would receive if I ordered from that particular mailing. The leather handbag looked nice and the description given made it sound like just what I needed. So I placed an order in amount of $58.06, plus shipping charge of $9.99. I received the order and a cheap and tacky bag of some sort which NOBODY would carry as a handbag, unless maybe it was a child... Read more

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I was looking for a particular type of shirt i needed for work. I googled guayabera shirt Haband came up and went to the site and found the shirts very reasonably priced. I was able to open a credit account with them so I ordered 8 of the shirts. When they came in they were not WHITE they were tan almost a beige color. So i returned the shirts with UPS and provided Haband with the tracking number from UPS. I called Haband to explain why i am... Read more

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I tried to order a large list of itrem from Haband recieved only does not show in there catalog nor in there flyers We have bought Christmas gifts from other companys because of these foul ups I now wish I had never gotten started with Haband .They are just as uncouth as P C H Publishers clearing house Please do not fill my mail box again with your flyers because at the end of my roadd is a trash can and that is where they will end up ; i will... Read more

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several years ago i ordered 1 set of satin sheets, i never received them.when i contacted you about this i was assured you would take care of the problem. i was then dunned for 2 sets of sheets.i called and ask for a ceo, someone told me they would take care of my problem. i next received a refund check for the amount of 2 sets of sheets. i never paid a dime so i sent the check back 3 different times. i am still receiving dunes from collecting... Read more

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Ordered bedspread and matching pillow shams. Shams did not match bedspread. Sent the shams back (4) times, new shams were always wrong. Each time I had to make a new order and pay for the shams.All have been returned. Now they start charging for the returns Which I should not be charged as they sent the wrong merchandise and I have not gotten my credit for any of the (8) shams returned. Talking on the phone to there reps is like talking to... Read more

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Sir, Haband is a BIG Company, with tons of customers, not just you and me; therefore, you must give them time, in order to get to you. Also with a company its size, all orders are NOT sent by UPS, some by USPS. Also since it is the Holidays too, you have to allow extra time for this. If you needed the item by a certain, always order earlier, so it will arrive by the time you need it. I never have any trouble, because Haband always send a email,... Read more

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I spent at least 2 months trying to figure out how to return the wrong size boots to them. I ordered a 10.5 but they sent an 11. That may not sound bad but the 10.5 was already big. The company made the mistake and refused to help me. Their represenative said it wasnt their company's fault and despite them taking my money they could do nothing to help me. It was an almost daily fight with them. They kept telling me that i had to contact the... Read more

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