H2O Wireless
Reviews and Complaints
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Verified Reviewer | Charlotte, North CarolinaProblem with new card
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Verified Reviewer | Woodland Hills, CaliforniaMy phone is disconnected
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Verified ReviewerTo get start my number
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Verified ReviewerTo activate sim662694****
Preferred solution: To activate my sim
Network coverage
Need direct deposit payment with its discount amount
- Have had the same number over15 years
Preferred solution: Price reduction
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Verified ReviewerVery slow internet
- Internet is very weak
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Honolulu, Hawaii***
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Verified ReviewerChange of services
Poor customer service
Need more attention to the customer
Call was interrupted and the customer service didn't call back
Preferred solution: Need assistance
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Verified ReviewerNot able to make calls
Preferred solution: Full refund
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Verified ReviewerMy phone
Preferred solution: Restore service
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Verified ReviewerPhone not working
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Verified Reviewer | Mobile, AlabamaSeeing if my number is still active
My number can make a call
User's recommendation: To faster to solve customers issues
Sim card
User's recommendation: Highly recommended
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H2O wireless customer service will answer your call but they don't help you solve your complaint. What happened to my h2O subscription was shocking.
I called for a complaint about why they disconnected my phone internet service but customer representative said, " ohhhh because your number is very hot. You always watch youtube videos that is why you are disconnected. The only thing you can do is buy more data." Really? I paid the data for the month but he just gave me a stupid reason.
It did not only happened to me once but twice and they gave me the same stupid reason. The next day I called again with the same complain. And mannnn!!! Did you know what happened???
They disconnected my phone service in an instant without any explanation.
STUPID!!! REALLY STUPID!!!