Manufacturer: H20 Wireless Category: Phone Plans Clear all filters (6 of 6 reviews match)
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H20 wireless has terrible service. I just paid $40 dollars and my phone has stopped working. I can not call anyone and when I tried to get in touch with customer service I was on hold for an hour. I have tried to call back multiple times and I can't get through to them. They also haven't responded to the emails I have sent them. They are going to have a lawsuit on their hands if they don't get back in touch with me and fix this problem. Don't...
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There is an error when we make calls from H2O wireless to India or any other country.The caller id (the cell phone number) getting shown at the receiver end is totally different than the mobile number from which we are calling. Basically some arbitrary Indian number is getting shown at the receiver end. There is some issue with the caller id. reported to customer care via email but till now, no reply received. This is totally not acceptable as...
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Anonymous

Anonymous Yes, I'm having the same issue and if the person on the receiving end is busy or cannot receive the call then he/ she has no way of knowing who called them....
This needs t...

2.7
I liked
  • Plans
#982450
First of all, I paid $35 just like I have done over the last 2 years before for 30-Day Monthly plan which is supposed to include Unlimited Text, Talk and MMS, 500 MB of Data, $5 Int'l Talk Credit and Free Int'l Text. Well, the only thing that has worked is the Texting feature. The phone number that I was "assigned" cannot make calls, nor can it receive calls. I tried calling their non-existant tech support 4 separate times to no avail. Then I...
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Anonymous

Anonymous The call center system sucks big time.....never understood the wait....
If there is such a long wait...I think they should hire more people.

Due to unclear instructions (i.e Activation & Transfer of no from previous provider) I ended up purchasing 2 sim cards.First sim, I requested transfer of no and then tried activating, couldn't do it since their website said sim has already been used. 2nd sim, activated first then tried porting my no, and by activating they gave me a new no without opportunity to transfer my previous no, which was my preference. So they finally ported my old...
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I woke up to a text, claiming I exceeded my data usage and my service had been terminated as a result.This has never happened before and supposedly cannot be reversed. The only option was to transfer my number to another carrier. Horrible customer service and even worse terms and conditions. I have never heard of excessive use of an "unlimited" data plan without a solution but to transfer the number or get a new number. This is not only...
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I've had H2O for over 2 years, and I have the $50/month 2GB data plan, which has just recently moved to an unlimited plan with a max of 10GB rollover 4G a month.I have used it the same way as always, mainly youtube for music, but that's really it. I got a text about the abuse and that my account can no longer recharge (auto pay) and to reduce "excessive" data usage immediately or my data service will be terminated. I barely used my phone as I...
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Anonymous

Anonymous 'Update: I received an email back informing me that they could not reactivate my account, but were at least nice enough to provide the information needed to transfer my numbe...

3.2
I liked
  • Plans
I didn't like
  • Data usage policy
  • Poor managment
  • Uncaring company
#852276