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Gymshark

Gymshark

www.gymshark.com
What is your customer experience with Gymshark?

Gymshark Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Gymshark has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT BUY ANYTHING FROM THEM EVER".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Media from reviews

Gymshark - TERRIBLE CUSTOMER SERVICE
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Emily H Urg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

TERRIBLE CUSTOMER SERVICE

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Gymshark - TERRIBLE CUSTOMER SERVICE
Gymshark - TERRIBLE CUSTOMER SERVICE - Image 2
Gymshark - TERRIBLE CUSTOMER SERVICE - Image 3
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Gymshark - TERRIBLE CUSTOMER SERVICE - Image 5

Purchased some leggings and a sports bra from Gymshark in store (£80s worth of sports wear !!!) both of which broke within 2 wears (terrible quality, save your money). Hole inside the seam of the leggings and sports bra zip faulty so its completely unusable.

I have then contacted customer services and complained MULTIPLE times regarding this as I live no where near a store and am unable to return them. The only response Ive had is a customer service agent asking me to continuously send a video of the faulty items and every time I do, they pass me onto a new person from customer services and I have to re-explain and send it again.

VERY clear they are trying to withhold the money for the refund. AVOID AVOID AVOID

View full review
Loss:
$80
Cons:
  • Terrible quality
  • Terrible customer service
  • Terrible business

Preferred solution: Full refund

User's recommendation: DO NOT BUY ANYTHING FROM THEM EVER

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