Gymboree
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Gymboree Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gymboree has 2.6 star rating based on 13 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "patience and perserverence", "0", "First problem I have had with my orders with Gymboree.", "do not go there", "Great company.".
Most users ask Gymboree for the delivery of goods as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gymboree has 2.6 star rating based on 13 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "patience and perserverence", "0", "First problem I have had with my orders with Gymboree.", "do not go there", "Great company.".
Most users ask Gymboree for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers and Layout of Store. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Gymboree Reviews
"Waiting for response to my request"
I just wanted to let you know I haven't yet gotten the response to my recent special request. I had recently purchased outfits from the collections Birthday...
"Online order"
no phone c ontact Online order did not go through no phone rep to help out Really like deals online but prefer a store to touch and feel and bring home User's...
Delivery not received
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingston, Kingston
To see what is going on with my order
Ashburn, Virginia
Online order
User's recommendation: patience and perserverence
Knoxville, Tennessee
Ordered the same top twice and everything came in both orders except that too with no explanation.
Preferred solution: Deliver product or service ordered
User's recommendation: First problem I have had with my orders with Gymboree.
Lilburn, Georgia
Order not received
Preferred solution: Let the company propose a solution
HORRIBLE customer service in store
Preferred solution: Full refund
User's recommendation: do not go there
Oklahoma City, Oklahoma
They canceled my order
Waiting for response to my request
User's recommendation: Great company.
Lahore, Punjab Province
Orders required for knitted garments
Castle Rock, Colorado
I have a gift card / merchandise credit
We no longer have Gymboree near me and when I tried to use it online the " customer service" said they no longer use the merchandise credit ??? What does that mean you are stealing from the people?
This money belongs to actually people - sorry I was fighting for my life with cancer and treatments at the time and did not even know you all went bankrupt and I could not file a claim two years ago - it sucks that you all would not return the money of $169.60 shame on you!!!! Glad you guys no longer exist but for the sake of customers should have made Children place to accept your debts ( merchandise credit) from your customers. Why do you still have a Gymboree customer service phone number and when you put Gymboree it comes up to children's place on the internet??
It's FRAUD and it is disgusting. Do the right thing and give me my credit back of $169.60 the card number is below
rmc1570@***.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Change of address for my order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Place cash problems
We have been long time Gymboree customers (26 years) and were so happy to see Gymboree come back. However, this is the second round of place cash and the second round of problems.
We had a bunch of place cash between our accounts and paper cash made an online purchase and all but 1 item was canceled, however I don't believe we got our place cash credited back and I'm trying to determine if the credit card used was changed as well for the full amount. I also was given 10 ace cash at a store after a purchase. I tried to use that place cash in the same store I recieved it from and was told that it was already used, even though I know I haven't used it online or in store. I tried again to use it online and I recieved an error that it had already been used.
This is equal to at least $150 in place cash that we have earned and were not allowed to use. We are very upset about this situation as between us we were planning to purchase over $500.00 worth of merchandise while utilizing the cash place and now we are out the opportunity to through no fault of our own. And we are not willing to pay full price for everything because someone messed up something.
At this point i may buy a couple things but not nearly as much. Please find a way to keep better track of place cash usage because this is unacceptable.
- Bow to toe kiss clothing
Preferred solution: honor place cash or issue a 50% off coupon or something comparable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My orders were canceled but money was not returned
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have an another issue my online order
Preferred solution: Deliver product or service ordered
Phoenix, Arizona
No response
User's recommendation: Be aware that if you do place an order, there is no way to contact the company. Covid-29 aside, if your website is accepting orders, your open for business and have a responsibility to the customer to make yourself available
Orlando, Florida
Online order
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