Skip to content
  • Login
Gym King

Gym King

thegymking.com
What is your customer experience with Gym King?

Gym King Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Gym King has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great clothing, Nice products, Sent me a damaged items.
    Cons: Bad delivery service, Have a none existence customer service number, Impossible to return items and to also contact customer service.

  • Recent recommendations regarding this business are as follows: "Return address should be visible", "DO NO BUY from this online stop- No recommended at all", "Wouldn’t recommend buying anything from them", "Spend your money its a better company".

View full overview ›

Media from reviews

Gym King - Damaged hoodie
Gym King - I haven't received my deliveryGym King - I haven't received my delivery - Image 2Gym King - I haven't received my delivery - Image 3Gym King - I haven't received my delivery - Image 4Gym King - Did not receive my code for the delivery driverGym King - Wrong items
View all media ›

Top Gym King Reviews

Positive Review

"790351****"

stars-rating stars-rating stars-rating stars-rating stars-rating

I have not heard anything back regarding my returns I need to know when I will get my full refund as nobody is getting back to me please give me a swift reply....

Critical Review

"Awful customer service poor quality"

stars-rating stars-rating stars-rating stars-rating stars-rating

I ordered a pair of joggers in size S, but I received size M instead. This has now happened multiple times despite my ensuring that the correct size was...

Show reviews that mention
delivery refund items return customer service number email order code size
Filter review
Sort by
Anonymous
map-marker Stoke-On-Trent, Stoke-On-Trent

I have a return and I have posted it yesterday to a wrong address

Updated by user Apr 02, 2025

I ordered a gym set and I ordered the wrong size shirt .I reorder the shirt again it the order system pick up the wrong size I called Croydon and they answer and the mentioned nothing can be do the parcel already left. I tried to get an address to send it back . Posted to the wrong address as it was not clear.Now they are telling me if it passed 30 days they cannot refund me .This is my first and my last time I order any thing from them if it was not for my son’ birthdayThank you

Original review Apr 01, 2025

Im an 75 years old

And I ordered by mistake two T/shirts

I made and other mistake by ordering wrong size on short.

On Monday posted to the wrong address

Its not easy to send a return to you considering Im old

But I was trying to please my son

Can you send me an address to send a return on Friday please

Thank you

Sheila

View full review

User's recommendation: Return address should be visible

Michael K Sml

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged hoodie

Gym King - Damaged hoodie
Contains 2 confidential files for company representatives

I purchased a navy blue hoodie which I have noticed the threading hasn't been done properly under the left arm I would like to know what to do about this?

Kind regards

Mike kahli

View full review
Loss:
$20

Preferred solution: I'd just like another one it it replaces navy blue large gym king hoodie

DaDa T Orw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful customer service poor quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered a pair of joggers in size S, but I received size M instead. This has now happened multiple times despite my ensuring that the correct size was selected during checkout.

Customer service only communicates via email and they advised me to check the size guide? What a joke! To resolve this issue, I request a refund for both the delivery fees and the return fees I have incurred, which now total over £10 and there has been no response from customer service.

I will never buy from this online website again and I would recommend you to do the same. Spend your money wisely with a better company that doesn't charge you £2.95 for sending back items they actually sent you wrong in the first place!

View full review
Loss:
$20

Preferred solution: Full refund

User's recommendation: DO NO BUY from this online stop- No recommended at all

Atavia Xof
map-marker Cheshunt, Hertfordshire

What a joke

Sent wrong size bottoms and a completely different colour jumper considering they are supposed to be matching outfit...and I HAVE to pay the £2.95 returns fee and wait 14 days for a refund...and I can't talk to them direct by phone what a joke...

View full review
John G Orq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my code for the delivery driver

Gym King - Did not receive my code for the delivery driver

My delivery driver came to my house twice and asked for a four-digit code, but I have not received it. I need a code. I'm really not happy.

View full review
Pros:
  • Great clothing
Cons:
  • Bad delivery service

Preferred solution: Price reduction

Anonymous
map-marker Heywood, Manchester

I haven't received my delivery

Gym King - I haven't received my delivery
Gym King - I haven't received my delivery - Image 2
Gym King - I haven't received my delivery - Image 3
Gym King - I haven't received my delivery - Image 4

Hi my name is Edward Corbin Ive ordered my stuff on clearplay which Ive already paid the first payment the second payment is the 26th July and I havent heard anything so what can you do for me Ive ask people have they seen it no they havent seen it so what could I do now cant phone your customer service it doesnt work

View full review
John G Orq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No it reserved items

Contains 1 confidential file for company representatives

Hi, I had an order that was returned to the sender because I didn't receive my code for delivery. So, what happens next?

I have sent a receipt of purchase. Can you please let me know what happens next? Will the order be returned or will I get a refund? Please let me know as soon as possible because I'm going on holiday soon and I need my order.

I didn't get the order number for collection for delivery. Thanks.

View full review
Loss:
$225

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Epsom, Surrey

No it reserved items

Contains 1 confidential file for company representatives

Hi I had order was return to sender beavee I did reeve my code for delivery so what happens next ?I have just send prove of purchase please can you let me know what happens next of the Oder will get send back out or if I will get refund and how long will it take to get refund or my Oder back can you let me know how long the order will be because am going on holiday soon thanks

View full review
Breon Yto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong items

Gym King - Wrong items
Gym King - Wrong items - Image 2
Gym King - Wrong items - Image 3

Ive been sent the items and return them

,, But i dont no how , I never got an email tracking number or owt when i payed for them

View full review

Preferred solution: Full refund

Chayce Ovx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tonypandy, Rhondda Cynon Taf

Refund

Gym King - Refund
Contains 1 confidential file for company representatives

When I will get my refund,I returned a long time ago.the royal mail came to collect the parcel,and from that day nothing

View full review
Anonymous
map-marker Thatcham, West Berkshire

They have cancelled my order

They cancelled my order because they said to me there was a house number missing . But I provided them with this number n they said once order has arrived they will re ship my order but they cancelled it instead

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Stockport, Stockport

Need to find out about a product I didn't receive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I ordered and paid for gym king t shirt and shorts which I paid £28 pounds for and havent received anything or even a confirmation yet

View full review

User's recommendation: Wouldn’t recommend buying anything from them

Gillian T Wqm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still no response regarding my return

Contains 3 confidential files for company representatives
Updated by user Apr 02, 2024

No contact for gym king and no refund either completely disgusted with the lack of response

Original review Mar 18, 2024

I recently went on the live chat regarding my return/ asking if they had received it. I still haven't had any response so no refund or anything has been discussed.

I am very disappointed as this item was returned on the 22nd February. I would appreciate someone making contact with me regarding this problem.

View full review
Loss:
$40
Pros:
  • Nice products
Cons:
  • Impossible to return items and to also contact customer service

Preferred solution: Full refund

Mehnaze I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Iv sent the wrong email and i need update when the parcel is out for delivery

How cam i leave a review when i have not received the parcel its very annoying to not be able to contact yourself can u send me a email regarding to what im asking asap

View full review

Preferred solution: Deliver product or service ordered

Bradlee Oom

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Goodworth Clatford, England

790351****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 6 confidential files for company representatives

I have not heard anything back regarding my returns I need to know when I will get my full refund as nobody is getting back to me please give me a swift reply. I have emailed you guys a couple of times now .

Its been ages since I ordered the goods and since I've sent them back to yourselves... so get get back to me ASAP

View full review
Bushrah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This pathetic company sent me a faulty order and thye have a non existence customer service number. Jokers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have sent proof of the faulty order several times as well as numerous emails. Don't ever order with this crap company

View full review
Loss:
$40
Pros:
  • Sent me a damaged items
Cons:
  • Have a none existence customer service number

Preferred solution: Full refund

User's recommendation: Spend your money its a better company

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article