Gwinnett Place Honda

2 hour wait for just an oil change with an appt. Not cool and very disappointed.

It was about 45 F, bright and sunny. We were shopping for a new car, had a list of about 12 cars we wanted to look at - one a 2016 Honda CRV - and we pulled into Gwinnett Place Honda to to look at what they had. There were no salesmen on the lot. We didn't even KNOW where to look for the car we wanted. Finally we saw a salesmen helping another customer with his shopping, asked him what was going on and he told us that it was too cold for the salesmen to come out on the lot and that we needed to to go inside the dealership to see a salesman to see a car. We had just driven 20 miles and braved the same "cold", but the salesmen could not be *** to walk 10 or 20 yards to show us where the CRVs were.

Gwinnett Place Honda must be doing real super good if they can afford to brush off customers who were willing to spend $25,000+ with them. We learned our lesson. We won't be shopping at Gwinnett Place Honda again.

In fact, we just crossed the 2016 Honda CRV off our short list. It's obvious that Honda doesn't need our business.*

*The attached photo is of an American Honda storage yard where Honda stores its UNSOLD cars.

This guy named Kendyl Brown helped so much we are grateful

I was cheated by Gwinnett Place Honda. I went to have my A/C recharged after another mechanic had drained it to do other work.

They charged me over $500.00 and told me there was a leak and to bring it back in a couple days. I did, and they charged me over $600.00 and told me to come back next week when a specialist is in and that will cost $1,500.00. I then took my car someplace else and they said will cost $1,100.00 to fix my A/C.

I didn’t have a problem until I went into Gwinnett Place Honda, and they start charging me hundreds of dollars to keep bringing it back every few days with no results. These people are cooks and people should be made aware.

I purchased this suv at Gwinett place honda in march of 2009' this SUV work for approximately 1-2 yrs then all *** break loose is like every 3-4 months something happening so I have to paid for repair, large part of my problem started when I went and get my regular oil change at gwinett place honda, they did not put enough oil in my car, I was not aware of this until my neighbors told me there was a knocking in my SUV I should get it check so I take to honda service where I always gone for my repair, there was barely any oil in the SUV , and the change symbols did not come on as always, they gave me oil change , but did not fix the problem, the noise was still there. This cost approximately $1600 to correct the knocking problems, in less than a month the car shut down, there was another problems done, my interior is leather the seats and hand rest is bursting up, there is a constant noise going on constantly , I was told its the strouge bad and need to replace which will cost cover 400.00 dollar, and also there is an exhaust problem that to get fix now,because engine light is on constantly on this will cost, over $700.00 not to mention the variety of tires I have gone thought,. Now this is not my first vehicle , I have own Chevrolet , GM, Nissan and I never have all this problems especially its only four years old, I am open for any suggestions, I am at end of my rope with this lemon my understanding that Hinda vehicle suppose to be reliable, this is the reason why I purchase this type of SUV

Gwinnett Place Honda - We were greeted by Tony and he pointed out to us several cars. Finally, we test drove one vehicle.

As a savvy consumer, I called my brother and got a 2nd opinion on the price/value for this car and our opinion was in alignment - too expensive/high-mileage.

The salesman overheard me researching the value/price and said, "Listen, if you're going to be shopping around today, I don't want to waste our time." Don't shop here - Horrible customer-service skills, lack of respect, and no professionalism whatsoever, especially the Arab guy Tony.