Guys Pizza
Guys Pizza Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guys Pizza has a 1.9 star rating from 4 reviews and consumers are mostly dissatisfied, with 75% unfavorable feedback and reports of safety and service problems.
Positive Feedback
Longtime customers note the restaurant once offered great food and had loyal patrons over many years.
Negative Feedback / Risk Areas
- Repeated reports of rude, disrespectful staff and poor manager response, reflecting common Guys Pizza customer complaints.
- Cold or stale food, long waits, overcooked items, and incidents raising safety concerns.
Key Takeaways for Future Customers
- Check recent Guys Pizza reviews before visiting and be cautious about customer service reliability.
- Expect potential delays and quality issues based on current feedback.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guys Pizza has a 1.9 star rating from 4 reviews and consumers are mostly dissatisfied, with 75% unfavorable feedback and reports of safety and service problems.
Positive Feedback
Longtime customers note the restaurant once offered great food and had loyal patrons over many years.
Negative Feedback / Risk Areas
- Repeated reports of rude, disrespectful staff and poor manager response, reflecting common Guys Pizza customer complaints.
- Cold or stale food, long waits, overcooked items, and incidents raising safety concerns.
Key Takeaways for Future Customers
- Check recent Guys Pizza reviews before visiting and be cautious about customer service reliability.
- Expect potential delays and quality issues based on current feedback.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Manager needs to be replaced
Great food poo management needs to be done with ! Been here 20 yrs and had wondered service until recently ! You Jane a problem that needs to be resolved !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Walnut Creek, California
Manager needs to be replaced
I have been a very regular customer of the Medina location for 6+ years never had problems with food or service for the first time yesterday I have been treated like an *** ! I ordered a super steak sub .
With a change of onions instead of chips or frys! Told be here 20:min it was an hour ! Thats not the problem! Bun was stale my dinner was cold onion rings way overcooked!
!I dont know how you people operate but this is the first time Im *** ! Contacted manager of store and he was very disrespectful of my complaint and basically said its not his problem !
- Has been great over the years now is going downhill
- Great food in the past
Preferred solution: The manager fired !
User's recommendation: Nope !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Inappropriate behavior from your employee
An employee of Guys Pizza almost caused me to do something very bad today .this incident is very serious so I need you to pay attention to this complaint Your employee not just put herself & your customers lives in danger she is a liability.
I ordered 3-4 slices of pizza, Cashier: would you like something to drink?
Me:Yes a Sprite,Cashier: bottle or can?
Me: Bottle!
Then she gave me the total & just stopped & stood there as if I didn't want the Sprite,So I told her again to get my Sprite
So I told her if that is what I ordered,why she's acting like I couldn't pay for it,as if I was broke or something?
Then her manorialism became very Rude and disrespectful
She called me weird,
Using profanity, which was going to lead up to a physical altercation
Like I said before,if you choose to ignore this disrespectful little girl you are putting your company,the customers and her life in Jeopardy
She's very lucky it was me, instead someone that has nothing to lose
You guys are in one of the most hostile areas of Cleveland,and it's only a matter of time before she disrespect someone else & next time she ain't gonna be so lucky
- Rude and disrespectful employees
Preferred solution: Termination!!!! She is not mentally equipped to work,cause she doesn't know to fill an order, and respect your customers
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInappropriate behavior from your employee
An employee of Guys Pizza almost caused me to do something very bad today .this incident is very serious so I need you to pay attention to this complaint Your employee not just put herself & your customers lives in danger she is a liability to your Company, and if you choose to ignore this complaint, it's only a matter of time before she pushes the wrong person button.
I ordered the rest of what was left on the pan 3-4 slices,then cashier asked if I like a pop,I said yes,A Sprite, cashier asked can or bottle? I said bottle then she gave me the total before she even turned towards the cooler,then I had to tell her again that I wanted the Sprite,Then she responded in a very rude & disrespectful manor that was very inappropriate.Then she proceeded to call me names
I don't know this little girl & don't care too much about her
You could review the visual & the audio footage & choose to ignore this complaint if you like, but her rude & disrespectful behavior towards your customers will caused a Big problem for her, other customers and the Company
So I trust that you will definitely deal with this so it will never happens again
User's recommendation: Nope
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When she gave you the total, it was time to pay. That’s why she stood there. She was going to start getting your order together after you paid.