Guusto
Guusto Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating split roughly 50% positive and 50% unfavorable. Pros: great when you can access the site. Cons: hard to reach reps for help; password, email reset, and gift redemption issues reported.
Key Takeaways for Future Customers
- Check Guusto reviews for account access and gift redemption experiences before sending high-value gifts.
- Expect slow or limited customer service for password resets, email changes, billing and refunds concerns.
Negative Feedback / Risk Areas
- Difficulty contacting support and delayed responses.
- Account access problems preventing gift claims and inability to reverse charges.
Positive Feedback
Service works well when the site and account access function; useful for sending employee gifts and rewards.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating split roughly 50% positive and 50% unfavorable. Pros: great when you can access the site. Cons: hard to reach reps for help; password, email reset, and gift redemption issues reported.
Key Takeaways for Future Customers
- Check Guusto reviews for account access and gift redemption experiences before sending high-value gifts.
- Expect slow or limited customer service for password resets, email changes, billing and refunds concerns.
Negative Feedback / Risk Areas
- Difficulty contacting support and delayed responses.
- Account access problems preventing gift claims and inability to reverse charges.
Positive Feedback
Service works well when the site and account access function; useful for sending employee gifts and rewards.
Turn one complaint into a collective action
Millsboro, Delaware
Redeem gift card
- - Password change fails; access denied after entering the security code.
- - Wants to claim a gift card and speak with a person.
I want help on changing password. To claim my gift card.
Would like to speak to a person.
I went through all the forgot password online but it still say access denied. Evan when I put security code in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to reset email address
- - William Ross cannot access gift after leaving.
- - Value $1,000; sender Bobby Kutteh; tied to old work email; received 7/13/2024 for Crothall 5-year.
Name: William Ross
Can not access my gift due to leaving company
Gift is on old work email address. I am no longer with company.
Values and currency of gifts in the account; $1,000
Sender names of the gifts in the account: Bobby Kutteh
Dates the gifts in the account were received: July 13, 2024
Reasons the gifts in the account were sent: 5-year service anniversary with Crothall Healthcare!
- Great when you have access to the site
- Hard to get in touch with reps to get help
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGift card problems
- - The gift card option has issues.
- - Do not buy this for your employees.
- - There’s no one to contact for help.
- - I lost money to a merchant; it won’t be reversed.
They didn’t do anything to change it.
This is the stupidest thing for a gift card option. Do not buy this for your employees.
I have had nothing but issues with my card and when you go to ask for help, theres no one that will contact you. You leave emails and no one responds.
I lost all my money to one merchant which I did not want and they will not reverse it. Worst customer service ever do not buy these cards for your employees or anyone.
User's recommendation: Nope
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