Gutter Topper

Buyer Beware: Manufacturer warranty is a sham! Our gutters have been clogged for many years even though we had Gutter Topper gutters installed.

When we purchased the product, we understood that we had a lifetime warranty.

Beware: If the Gutter Topper installer is no longer in business, Gutter Topper refuses to stand behind their product! Even though the paperwork says 'manufacturer warranty', their supposed warranty is a deception.

If you have ANY installation issues Gutter Topper is useless!!!! They will continue to tell you that they are just the manufacturer and sell their product to dealers.

That is fine but apparently they will let anyone install their product without actually knowing how to do it correctly. Their website says that their product won't harm or void roof warranty but this is FALSE. If the product is not installed correctly it does harm the roof and void a warranty.

So they tell you to use an authorized retailer but do not confirm that those individuals actually know what they are doing. It has their name on the product but they want nothing to do supporting a homeowner.

Overflow. Rain flows over the gutter

There product clogs and they do not back up there product . The warranty does not exist .

They blame the installer that goes out of business .The 1-800 number gives you the closes installer which is a state away .

And they charge you mileage . Cost $650 to have gutters cleaned.

Like the reviews before mine, the Gutter Topper started overflowing after the 1st Fall leaves. During rain the water overflowed onto my deck and over front and rear door entrance.

I tried flushing the gutters from the slots and up the down spouts but with little or no effect.

I called the Gutter Topper local number on my contract and got a disconnected message. I then called the 1-800 number in Florida or Georgia and talked to someone who agreed to come and unclog the lines. I got one visit and they only used wire and wire brushes to unstop the gutters and downspouts and gone in 20 minutes. Needless to say when I had the next rain, down came the water as before right on my head everywhere.

Now the 1-800 number on my contract that says lifetime warranty of these working 100% of the time.

Now no service, and now "Stuck with $2,000 replace and/or repair.

Plus long term damage to my home is unknown. Ugh!

Before even 10 years, all downspouts clogged, local rep gone. $5,000 install requres +$1,000 work by roof contractor. Company arrohant, non responsive, and th hei warranty is useless.

I have the same trees overhanging my house as when product was installed. This spring topper got clogged & I have the waterfall effect & water runoff damaging garden & going in window wells etc.

Original installer who sold to me retired & new distributor charged $250 to clean. I had to do it to stop the damage but I don't understand why I'm charged when it's the reason I got the guards to start with-"eliminates leaves and debris from clogging your gutter" is printed on their literature they gave me. Distrib said well the trees have obviously grown & there's more gunk falling. Duh.

I called corportate & they said they only warranty the actual material not performance and I have to go to original company who sold...who went out of business/retired. Big aggravating circle. Now I've spent $2000 and have to keep hiring someone to "clean" the gutter topper or get on a ladder & do myself.

Ridiculous. And yes I performed the maintenance I was advised when installed- I hose it down.

We had Gutter Topper gutters installed on our house. Purchase $3599.00 of product from Jeff Daly of Grass Valley.

We were told that they came with a lifetime guarantee and were guaranteed not to clog. The down spouts clog and the gutters overflow. The installer has gone out of business. At the time of purchase we received a manufacturers warranty card that says there is a Lifetime Performance Warranty.

Gutter Topper will do nothing, saying that there is no installer in our area.This product does not work and the warranty is worthless. Reason of review: Damaged or defective. Monetary Loss: $3599.00 Preferred solution: Let the company propose a solution. I liked: Faulty product.

I didn't like: Faulty product warranty worthless. I even call the president of the company in Florida (Tony Ianelly) and was told that it's not his problem and was given no help in getting the gutters fixed.

Signed up for estimate for gutter toppers at local county fair. Estimator came out and gave and estimate of $1800.00.

Wanted a 10% down or $181.00 non-refundable on the spot. Did that. He writes a contract showing the subtraction of the 181 off of 1800. Now I owe $1,619.00.

The day of installation a truck comes with all the parts and 3 workers and 1 lead worker. Lead worker comes out and greets he goes around house with tape measure. The other three workers don't move or start unloading any of the gutter parts. The leader comes to me with a copy of the contract and says that the estimate is wrong and off by 40 feet.

He cannot start the work and I will have to call the estimator and have them resolved the issue. The guy comes out and says that he made a mistake and it will cost you and extra $948.00 dollars, but he will discount it to $850.00 dollars. He said I could call the owner of Gutter Topper and see what he says. I did and he said you can refuse the install but you loose the deposit of $181.00.

I went ahead and told them to do the install. The scam is giving you a low estimate, you take it and then they come back and tell you the estimate was wrong and you have to pay more to have it installed. I thought something was fishy when the other three workers stayed in the truck and didn't move. When works get to a construction site they always get out and start unloading supplies, not just sit idle in the truck for 30 or 40 minutes.

They new the scam. Even the lead guy new the routine on what to say to me. It was a setup. Who got the extra $850.

? Split between the owner and the sales estimator? My wife says I am just making something out of nothing. I don't think so.

The company is out of business now. I called once to have the gutters unclogged and they said $150.00 dollars.

I said no way. I can do it myself.

We had Gutter Topper gutters installed on our house. We were told that they came with a lifetime guarantee and were guaranteed not to clog.

Debris gets into the gutters every year; the down spouts clog and the gutters overflow. We got the installer to come out a couple of times to remove the tops from the gutters and clean the down spouts. This was inconvenient and would only last for a year. The installer has gone out of business.

At the time of purchase we received a manufacturers warranty card that says there is a Lifetime Performance Warranty.

Gutter Topper will do nothing, saying that there is no installer in our area. This product does not work and the warranty is worthless.

I also am having the same problem. Gutter topper 800 number has been stringing me along for weeks.

Gutters are clogged to the point of spilling into my front window and ice dams in the winter. Called again today and I was told that since my installer is no longer in business it was my responsibility to find someone to clean my gutters. That they are only the manufacturer and can only help if there was a defect in the topper. Also I was told that it was my responsibility as the homeowner to have been cleaning the gutters every year.

Isn't that the whole idea of spending money on a gutter topper?? When I told her that statement was in complete opposition to the web site she again reprimanded me. I then asked for her name and job title and she said she was the answering service. She was only trying to "help".

What a way to do business. I think I am going to report them to the BBB in their home town.

Snow melt builds up on the gutter topper, causing ice dams. Never had ice dams prior to having gutter topper installed.

With ice dams come icicles, which melt and drip along the front walk. This creates a freeze hazard on the sidewalk. So far, the gutters have not plugged up, but I routinely hose down the gutters to keep debris moving. Also, the materials seem to be cheap, as a light hail storm passed through and dented the gutter topper.

On a really heavy rain, the volume of water was not handled well by the gutter topper.

Most water simply flowed right over the gutter. Gutter Topper has flaws, it's not perfect no matter what the dealer/company tries to tell you.

The salesman promised I’d never have clogged gutters again, and if they did clog guttertopper would take care of it. At the last minute, they stuck a paper under my nose and I agreed to “run some water” over the gutters at least once a year. It takes more than that. They plugged, and yes, the installer showed up, cleaned them and bitched like ***, claiming this was his second visit, which wasn’t true. Now, I go around the house twice a year and try to jet water into the little crack. Big mess - wear a swimsuit.

They plug, and don’t even keep water from running off the roof. They were installed poorly, but water runs off the roof even in places where the installation is ok.

My home has Gutter Topper protection on the gutters. The system is clogged and leaks.

I called Gutter Topper as the installer is no longer in business. I was told that it is not their responsibility as they did not install the product. I am left with the prospect of replacing the entire gutter system or paying one of their other companies $125 per hour to deal with the problem.

The system supposedly has a 20 year promise and the system is only 7 year sold. They said it is not their responsibility even though the system is clogged, contrary to the company assertion it would remiann glog free.