Gurneys Seed And Nursery
Gurneys Seed And Nursery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gurneys Seed And Nursery has 1.9 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Gurneys Seed And Nursery to a friend or colleague.
- Rating Distribution
Pros: Easy to order garden plants, Good seeds, Large selection.
Cons: Bad pricing and quality, Communication, No seeded grapes.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gurneys Seed And Nursery has 1.9 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Gurneys Seed And Nursery to a friend or colleague.
- Rating Distribution
Pros: Easy to order garden plants, Good seeds, Large selection.
Cons: Bad pricing and quality, Communication, No seeded grapes.Recent recommendations regarding this business are as follows: "Listen to your customers and send plants out earlier.", "seeded varieties are not bad for you.", "If you like a catalog with index this company is not for you.", "Avoid at all costs", "Notification when there is a delay".
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Has my order shipped?..when?..
The representative could care less..said to keep checking emails w ship date..my order has not shipped yet..and it's 5/30/24..,looks like I'm at the bottom of the ship list..even though I ordered in March...you should take the word "pissed" out of the comment section..sends a message that you have more than a few dissatisfied customers
User's recommendation: Listen to your customers and send plants out earlier..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeeded grape vines
Why don't you offer seeded Table grape vines? When grapes are juiced, up to 75 % of the nutrients are in the seeds.
Why do you not get a couple of varieties like a seeded Concord, etc.
Dont you want us to get a healthier option? not all people want seedless shoved down our throats.
- Selection
- No seeded grapes
Preferred solution: Seeded grapes
User's recommendation: seeded varieties are not bad for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kansas City, MissouriI was asking a question about how I can differentiate heirloom from hybrid offers in the catalog and he hung up! Catalog went in the trash.
I am a large home gardener and have been living through my seed catalogs, deciding whom I will order from this year, which seeds I would like to be heirloom and which hybrid. I called customer service to ask how I can tell if an offering is heirloom or hybrid.
I cant see it denoted in your catalog. The customer service rep (whose speaking skills were hard to understand) asked me for a specific item number and I said I didnt have a specific item number yet, I just needed to know how to differentiate from heirloom or hybrid. He told me I needed to have an item number so I asked if I would need to ask about 20 or so different offers individually? He hung up on me, so the catalog went in the trash.
What a shame. No good reviews here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Billings, MontanaCatalog
Will not order from a catalog that does not have an index.used to buy lots of seeds from Gurneys when you could look the item up. I dont want to look through the whole catalog to find an item I need.There are other seed catalogs that have an index so thats who I order from.
User's recommendation: If you like a catalog with index this company is not for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible value. High priced, awful quality, worse customer service
We are getting a bumper crop of fruit, but NOT FROM GURNEYS!!!
Everything they sent us was dead or dying. When we couldn't order EXACTLY what needed replaced, they charged us prohibitive shipping which ate up what we were "refunded"
We gave up and went to a local nursery and now have wonderful plants that are giving us great fruit at half the cost.
The only thing worse than their prices and quality is their customer service. Save your money and shop local - they know what will grow and we have great prices, quality, and even customer service.
- Bad pricing and quality
- Worse customer service
Preferred solution: Apology
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSend delivery in 7 to 10 days. Waited two weeks and called to find out it hasn’t been shipped yet and probably won’t be till the end of the month. Original order was April 28 now it’ll be June
I feel a notification should have been sent to me when the delivered eight was not done. I get your advertisements every day, but no news on my order. And after years of purchasing your products, this is the first time Ive been disappointed.
- Quality products
- Communication
Preferred solution: My plant as soon as possible, and notification of delays if they occur in future purchases
User's recommendation: Notification when there is a delay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven’t received an order for 3 salsa plants
I havent received my order for 3 salsa plants and was wondering when they would be sent.
Thank you,
Larry
- Easy to order garden plants
Preferred solution: Deliver product or service ordered
Pay bill
Representative was extremely helpful t paid close attention to what my questions were. Was pleasant and knowledgeable
User's recommendation: Yea
Didn’t receive my seeds on promised ship fate
Ordered seeds in January and requested ship date of April 4th. They assured me that wouldnt be a problem.They only shipped part of the order and assigned new ship date of may 20th-25th for the rest. I wouldnt get them till one week after they shipped much too late for the season as I sell these at farmers markets
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy from this company unreliable
Looking for my order
Have not received my order yet when is it coming under David Hedrick or Shelly Hedrick 25 strawberry plants name is Festival please call me back at 120******** thanks for your help
- Good seeds
Preferred solution: My Festival 25 strawberry plants I ordered thanks again
User's recommendation: Good place to shop
Horrible Experience
I placed a rather larger order in Feb. so that I could get my seeds and get a jump start on my garden.
Most of my seeds did not show up until late June. I called a few times to get this straighten out, but nothing changed. I also orders some live plants, and 1/2 of them died.
I had to go and buy all new seeds and plants, and they will not give a refund for their late and horrible service. I do not want credit with them.
User's recommendation: Run Away
Poor service and notifications!!!
I ordered and paid for plants, and they never came in. I have friends that ordered the same plants after me and they got theirs. I had to call the company to find out I would not receive my plants and the refund does not reflect the shipping.
Preferred solution: I want an invoice of my refund and to be wait listed for the plants. l should have been informed!!
User's recommendation: Do not trust them to do the right thing!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon-fulfillment of order
I placed an order for seed potatoes on 12/21/19 and was given an estimated shipping date of 2/25/20. As the potatoes should have been planted in March, when I did not receive them I checked, periodically, to see if they had been shipped.
The shipping date kept getting extended (March, then April, then May, then, finally, 6/1/20). I called Gurneys on 5/19/20 and was told they would, in fact, be shipped on 6/1/20 (3 months after they should have been shipped! And at the very end of the planting season in my area!).
Finally, on 5/25/20, I received an email saying that those potatoes were "currently not available", and I would not be receiving them at all. So, after stringing me along for months, I now have no potatoes to plant, and it's too late to order from any other company.
- Large selection
- Poor quality products
- Unreliable
Preferred solution: Let the company propose a solution
User's recommendation: Do not order from this company.
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