New Reviewer

Didn’t receive my seeds on promised ship fate

Ordered seeds in January and requested ship date of April 4th. They assured me that wouldnt be a problem.They only shipped part of the order and assigned new ship date of may 20th-25th for the rest. I wouldnt get them till one week after they shipped much too late for the season as I sell these at farmers markets

User's recommendation: Don’t buy from this company unreliable.

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ID
#3514412 Review #3514412 is a subjective opinion of poster.
Location
Park Rapids, Minnesota
Loss
$500
Preferred solution
Let the company propose a solution
New Reviewer

Looking for my order

Have not received my order yet when is it coming under David Hedrick or Shelly Hedrick 25 strawberry plants name is Festival please call me back at 120******** thanks for your help

User's recommendation: Good place to shop.

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ID
#3347461 Review #3347461 is a subjective opinion of poster.
Location
Walnut Creek, California
Pros
  • Good seeds
Preferred solution
My Festival 25 strawberry plants I ordered thanks again

Horrible Experience

I placed a rather larger order in Feb. so that I could get my seeds and get a jump start on my garden. Most of my seeds did not show up until late June. I called a few times to get this straighten out, but nothing changed. I also orders some live plants, and 1/2 of them died. I had to go and buy all new seeds and plants, and they will not give a refund for their late and horrible service. I do not want credit with them.

User's recommendation: Run Away.

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ID
#2634252 Review #2634252 is a subjective opinion of poster.
Location
Roy, Utah
New Reviewer

Poor service and notifications!!!

I ordered and paid for plants, and they never came in. I have friends that ordered the same plants after me and they got theirs. I had to call the company to find out I would not receive my plants and the refund does not reflect the shipping.

User's recommendation: Do not trust them to do the right thing!!!

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ID
#2454713 Review #2454713 is a subjective opinion of poster.
Preferred solution
I want an invoice of my refund and to be wait listed for the plants. l should have been informed!!

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Verified Reviewer
New Reviewer

Non-fulfillment of order

I placed an order for seed potatoes on 12/21/19 and was given an estimated shipping date of 2/25/20. As the potatoes should have been planted in March, when I did not receive them I checked, periodically, to see if they had been shipped. The shipping date kept getting extended (March, then April, then May, then, finally, 6/1/20). I called Gurneys on 5/19/20 and was told they would, in fact, be shipped on 6/1/20 (3 months after they should have been shipped! And at the very end of the planting season in my area!). Finally, on 5/25/20, I received an email saying that those potatoes were "currently not available", and I would not be receiving them at all. So, after stringing me along for months, I now have no potatoes to plant, and it's too late to order from any other company.

User's recommendation: Do not order from this company.

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ID
#1948322 Review #1948322 is a subjective opinion of poster.
Service
Gurneys Seed And Nursery Shipping Service
Pros
  • Large selection
Cons
  • Unreliable
  • Poor quality products
Loss
$100
Preferred solution
Let the company propose a solution

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