Gurley Leep of Mishawaka
Gurley Leep of Mishawaka Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gurley Leep of Mishawaka has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great service department, Service dept is great.
Cons: Deceptive practices, Did not honor the appointment they made, Everything they do.Recent recommendations regarding this business are as follows: "NEVER, NEVER DEAL WITH THESE RUTHLESS PEOPLE !", "You are the customer. Don't let their sales and finance people treat you like your time does not matter.", "Stay away!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gurley Leep of Mishawaka has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great service department, Service dept is great.
Cons: Deceptive practices, Did not honor the appointment they made, Everything they do.Recent recommendations regarding this business are as follows: "NEVER, NEVER DEAL WITH THESE RUTHLESS PEOPLE !", "You are the customer. Don't let their sales and finance people treat you like your time does not matter.", "Stay away!".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot get them to release my extended warranty work to be done elsewhere !
- Everything they do
Preferred solution: the idiots to release my warranty plan so that I can get my car repaired at another repair shop. !
User's recommendation: NEVER, NEVER DEAL WITH THESE RUTHLESS PEOPLE !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mishawaka, IndianaSat for 2 hours, after our appointment, to pick up our car
- Service dept is great
- Did not honor the appointment they made
Preferred solution: Full refund
User's recommendation: You are the customer. Don't let their sales and finance people treat you like your time does not matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo them 300$ was worth losing a customer, and I really liked them.
- Great service department
- Un-organized
- Lied about title work
- Lost paperwork
Preferred solution: Full refund
User's recommendation: Stay away!
Worst Customer Service EVER
Companies Similar to Gurley Leep of Mishawaka
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I do not understand how a brand new "Cadillac Escalade" can cost you $9,000.00 out of pocket.We are talking about at least 2013 or 2014 right?Know one ever owned this vehicle but you right?You stated the head of the service department did not promise to fix it right?Fix what?You never stated what the problem was with the vehicle.I own a "Cadillac Escalade".And i have never had not one problem with this vehicle,Because if i had i would not have stopped anywhere but the dealership to return it.Believe that.
What I said it was new as in one-owner. The snag was the front differential locking.
The money out of pocket was for two visits to their so called Certified Service shop and the problem persists. When I complained to the head of service never apologized and I was expected to trust them again to fix it Had been there over three weeks on the previous two visits.
Not knowing to perform R & R (remove and replace) is one problem but to have a bad customer service it beats the hick out of me.