New Reviewer

Company refuses to refund layaway money

Put a ring on layaway, and had several family emergencies occur along with my husband being deployed to Afghanistan. I called the store regarding the layaway money wanting it returned (willing to have them keep a small service fee) and they insist that there are no refunds only in store credits. I was NEVER told that, nor given any paperwork stating that. I was told I could "change my mind" and it was not a problem. Now they are holding my money hostage and refuse to return it to me. They offered an in store credit but I do not wish to purchase anything from them.
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1 comment
#805931

Being told you can change you mind doesn't mean you will get a cash refund. It can also mean you can exchange it for something else or get store credit. That is still changing you mind.

ID
#483109 Review #483109 is a subjective opinion of poster.
Location
Pace, Florida
Loss
$700

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