Company refuses to refund layaway money
Put a ring on layaway, and had several family emergencies occur along with my husband being deployed to Afghanistan. I called the store regarding the layaway money wanting it returned (willing to have them keep a small service fee) and they insist that there are no refunds only in store credits. I was NEVER told that, nor given any paperwork stating that. I was told I could "change my mind" and it was not a problem. Now they are holding my money hostage and refuse to return it to me. They offered an in store credit but I do not wish to purchase anything from them.
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