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Gulf States Toyota

Gulf States Toyota Reviews

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Gulf States Toyota Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gulf States Toyota has a 5.0 star rating from 1 review and 100% of users would likely recommend; overall sentiment is positive with praise for customer service, discounts, and low price level noted in Gulf States Toyota reviews.

Key Takeaways for Future Customers

  • Expect responsive customer service and value on price and special offers.
  • Read warranty terms carefully before purchase.
  • Verify parts and package details in writing to avoid surprises.

Negative Feedback / Risk Areas

  • Recurring customer complaints about delayed parts and unclear part fabrication timelines.
  • Warranty refund disputes reported.
  • Misleading descriptions of package components such as wheels versus plastic hubcaps.

Positive Feedback

Reviewers value customer service, discounts, and report a low price level.

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Media from reviews

Gulf States Toyota - Part # PTCCY-34000
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Merle Cqd

Part # PTCCY-34000

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - 2023 Tundra in Pharr, TX; front suspension issue; parts delayed; Brand Engagement Advocate promised help but ETA moves; Part PTCCY34000 TRD.
Gulf States Toyota - Part # PTCCY-34000
Updated by user Apr 16, 2025

Very good service

Original review Apr 14, 2025

I know you guys are just parts but sorry for inconvenience but bought a 2023 Toyota tundra in Pharr Texas Toyota dealership took my truck back at 10,000 miles with a bad front suspension they told there where going to older the parts after 4 months of waiting when back to Pharr Texas Toyota dealership and they couldnt give me a response talke to higher management with no success I manage to get ahold of Brand Engagement Advocate cause Pharr dealership couldnt do there job got ahold of Brand Engagement Advocate they told me they where going to help me and get this part as soon as possible but I believe they cant do the job either I started this claim seance June /28/2024 and the Brand Engagement Avocate keep telling me that my Part ETA keep moving every month and is going to be a year from when I made my complaint and supposedly Brand Engagement Avacate told me that they did not know if they still going to fabricate that part that is been older Seans a year ago and I just want to make sure if they even put that part in olde with you guys and I mange my self to get youll phone number cause I can believe that can get there job done eather and iam sorry for the inconvenience can you guys please help me out if that part was olde PART # PTCCY34000 Tundra Suspension Kit TRD thanks

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robert c Ncd

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Verified Reviewer

$7000.00 hub caps

AI Highlights
  • - Limited package cost about $7000.
  • - Wheels are alloy with plastic chrome hubcaps, not chrome.
  • - Verify wheel details before purchasing.

I RECENTLY PURCHASED A 2013 TACOMA,WITH THE LIMITED PACKAGE,COSTING ABOUT $7000.00.THE LIST OF OPTIONS READ CHROME CLAD ALLOY WHEELS,WHEN IN FACT THEY ARE ALLOY WHEELS WITH CHROME HUBCAPS(PLASTIC),NOT CHROME WHEELS.I THINK $7000 IS A LOT OF MONEY FOR NAVIGATION AND HUBCAPS.MY ADVICE TO ANYONE THINKING ABOUT THE LIMITED PCKG.IS TO LOOK FIRST,BECAUSE THEY WON'T TELL YOU THAT THE WHEEL IS COVERED WITH A PLASTIC HUBCAP.CAVEAT EMPTOR.P.S. I SPOKE TO TOYOTA MOTOR CORP.IN CALIFORNIA AND THE GENTLEMAN SAID THERE WAS NOTHING HE COULD DO EXCEPT GIVE ME $300.00 TOWARDS THE PURCHASE OF NEW WHEELS OR SERVICE AT THE DEALERSHIP,WHICH IS FREE FOR THE FIRST TWO YEARS.VERY GENEROUS!!!!!!

Loss:
$2000
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3 comments
Guest

Gulf States Toyota is the regional wholesale distributor of new Toyotas to retail dealers.

They put a lot of extra *** on these cars and then reprint the window sticker to make it look as though things like your plastic wheel caps were factory installed.

Tip: look at the upper right side of the window sticker and you'll see the "distributer-installed accessories" listed in fine print along with the outrageous prices. At minimum, you'll see $395 floor mats and a *** wax and scotch guard thing for about $299.

That's just on the cheap cars. If you go down the right side of the sticker near the bottom you'll see "shipping and handling." On their little cars, this about $950. Just for perspective, a retail buyer shipping a single car from Tampa to Houston can get it done for $550. How much you think it costs GST to ship millions of cars?

The retail dealer gets heavy discounts on these specious extras.

That means that $1000 discount you got was mostly air and you are paying full-boat sticker or more.

By the way, for those who are jumping on the guy for not noticing the plastic caps: He bought a Toyota, not a Hyundai, and the sticker said they were chrome, not plastic.

Why should he have to walk around the car with a rock hammer testing for plastic parts?

Guest

That is pretty funny. You never walked around the vehicle before you signed on the doted line?.

Now tell use the real truth, who's fault is it really?

Guest

:grin :grin :grin :grin :grin :grin :grin :grin Thank you for giving me the best alugh of the day! How can you be so dumb as to not look at what you rae buying. They did not hold your hand behind your back and make you sign the contract to buy.

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Mikel P Vvm

Warrenty scam

AI Highlights
  • - Warranty backed by Gulf States Toyota with a six-year unused-refund promise.
  • - After Reliance Honda was sold, the guarantee won't be honored.

When I purchased a new Honda CRV from Reliance Honda in Lake Jackson, Tx they offered me a warranty backed by Gulf States Toyota in Houston

Texas.

I purchased the warranty because they put in writing that if I did not use the warranty during the six year period the purchase price of the warranty would be refunded by the dealership.

Two months later Reliance Honda was purchased by Honda of Lake Jackson, who will of course not honor this guarantee.

Gulf States Toyota would not refund the entire amount of purchase as they shoulld have since the warranty had not gone into effect.

Never, ever purchase an extended warrenty, it's only a good deal for them.

Loss:
$300
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