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Guild Wars 2

Guild Wars 2

www.guildwars2.com
What is your customer experience with Guild Wars 2?

Guild Wars 2 Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Guild Wars 2 has 3.6 star rating based on 5 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Love the game, People that play the game.
    Cons: It is broken, Not being able talk to a person if you need help.

  • Recent recommendations regarding this business are as follows: "Do not even try the games from ArenaNET out, you are wasting your time if you need help.", "run avoid this mess", "Very reliable", "be sure and write down game code and authentication code".

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Dylan F Blb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Get account access

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I submitted a message with help to access my account, but I got no response from the support team at all.

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User's recommendation: Do not even try the games from ArenaNET out, you are wasting your time if you need help.

Pete H Rgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't log in

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i played the game yesterday but today the game decided i needed to change my password. I doing that i was not able to log onto game many tickets later an God Awful support on this matter.

I will attempt for a full refund of monies. i had to put one star to write this review but they do not deserve any stars the service is horrible. I will find it difficult to recommend this company to anyone.

In the way i have been treated. Unprofessional is being too kind to describe the service i received.

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Pete H Rgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

People need to know how badly they will be treated

Log in issues. The game thinks they are always right and nothing is wrong.

The game doesn't work correctly and they are unable to fix it. It is in this customer's best opinion that the general public should avoid this game and future games of ArenaNet due to the god-awful service you will receive.

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Loss:
$2500
Pros:
  • People that play the game
Cons:
  • It is broken

Preferred solution: Full refund

User's recommendation: run avoid this mess

Resolved
Cora W Prk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Lost phone for athenticator

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Updated by user Dec 09, 2023

A simple email.

Original review Dec 09, 2023

I've lost my phone a while back and was trying to log into my account, but couldn't get past the authenticator. Thankfully they helped me and changed the authenticator to email rather than phone number, and I was able to log in. I'm grateful, now I can get back to my characters of 5 years of wonderful playtime.

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User's recommendation: Very reliable

Jason Booher

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Verified Reviewer

Blocked account

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hello my Account has been blocked for security purposes im trying to log in to to get my account running to come back and play can you help me unblock my account please

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Preferred solution: To unblock my account so I can play

robert w Nkc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Authentication problem

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upgraded computer and when logging in asks for authentication # but changed phones and 918933**** is dead. new number is 918495****

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Pros:
  • Love the game
Cons:
  • Not being able talk to a person if you need help

Preferred solution: change phone # so I can get logged in

User's recommendation: be sure and write down game code and authentication code

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