Guild Wars 2 Reviews
Guild Wars 2 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guild Wars 2 has a 3.6 star rating from 5 customer reviews and overall sentiment is mostly neutral with 60% positive and 40% unfavorable feedback.
Positive Feedback
Players praise the game itself and the community, noting long-term enjoyment and reliable gameplay for many users.
Negative Feedback / Risk Areas
- Frequent login and authentication problems reported in Guild Wars 2 reviews, including lost authenticator issues.
- Poor or slow customer support and unresolved account access tickets appear in customer complaints.
- Some players report blocked accounts and difficulty obtaining refunds or direct help.
Key Takeaways for Future Customers
- Expect a fun game but be prepared for possible authentication hurdles.
- Document codes and contact details; support response may be slow.
- Research Guild Wars 2 customer complaints about account recovery before purchasing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guild Wars 2 has a 3.6 star rating from 5 customer reviews and overall sentiment is mostly neutral with 60% positive and 40% unfavorable feedback.
Positive Feedback
Players praise the game itself and the community, noting long-term enjoyment and reliable gameplay for many users.
Negative Feedback / Risk Areas
- Frequent login and authentication problems reported in Guild Wars 2 reviews, including lost authenticator issues.
- Poor or slow customer support and unresolved account access tickets appear in customer complaints.
- Some players report blocked accounts and difficulty obtaining refunds or direct help.
Key Takeaways for Future Customers
- Expect a fun game but be prepared for possible authentication hurdles.
- Document codes and contact details; support response may be slow.
- Research Guild Wars 2 customer complaints about account recovery before purchasing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Get account access
The reviewer tried to contact the company before posting this review.
I submitted a message with help to access my account, but I got no response from the support team at all.
User's recommendation: Do not even try the games from ArenaNET out, you are wasting your time if you need help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't log in
- - Password change blocked login to the game.
- - Support was unhelpful and slow; refund requested.
i played the game yesterday but today the game decided i needed to change my password. I doing that i was not able to log onto game many tickets later an God Awful support on this matter.
I will attempt for a full refund of monies. i had to put one star to write this review but they do not deserve any stars the service is horrible. I will find it difficult to recommend this company to anyone.
In the way i have been treated. Unprofessional is being too kind to describe the service i received.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPeople need to know how badly they will be treated
- - Login issues; game doesn't work and cannot be fixed; avoid this game and ArenaNet's future titles due to poor service.
Log in issues. The game thinks they are always right and nothing is wrong.
The game doesn't work correctly and they are unable to fix it. It is in this customer's best opinion that the general public should avoid this game and future games of ArenaNet due to the god-awful service you will receive.
- People that play the game
- It is broken
Preferred solution: Full refund
User's recommendation: run avoid this mess
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Lost phone for athenticator
The reviewer tried to contact the company before posting this review.
- - Support switched authenticator from phone to email, restoring login.
- - I was able to log in and resume playing.
A simple email.
I've lost my phone a while back and was trying to log into my account, but couldn't get past the authenticator. Thankfully they helped me and changed the authenticator to email rather than phone number, and I was able to log in. I'm grateful, now I can get back to my characters of 5 years of wonderful playtime.
User's recommendation: Very reliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlocked account
The reviewer tried to contact the company before posting this review.
hello my Account has been blocked for security purposes im trying to log in to to get my account running to come back and play can you help me unblock my account please
Preferred solution: To unblock my account so I can play
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAuthentication problem
The reviewer tried to contact the company before posting this review.
upgraded computer and when logging in asks for authentication # but changed phones and 918933**** is dead. new number is 918495****
- Love the game
- Not being able talk to a person if you need help
Preferred solution: change phone # so I can get logged in
User's recommendation: be sure and write down game code and authentication code
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