Resolved
Soimene v

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Verified Reviewer

Resolved: Valencia tell me Guild suppose contact us before

Im not ready yet for the college because Im suppose think the English class first but Im doing everything before Im beinging the English class Valencia tell me guild suppose say something

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Preferred solution: Some one to talk to me please

Genisis Wqf
map-marker Galesburg, Illinois

Help needed

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Was able to get thru to help but they were having issues with their computers. I understand this happens. Was happy to hear she could see all the information I was entering

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Suffolk, Virginia

Something is wrong with my student reimbursement

Guild Education - Something is wrong with my student reimbursement

I need to speak to someone about my reimbursement ..they say they couldnt reimburse for the Gil amount because of my books but I didnt need my books and I was reimbursed by Thomas Nelson and also when I switch over I didnt need no books

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Anonymous
map-marker Tampa, Florida

Less than a 1

This is my first experience with this company. Apparently Im not the only one having these effects.

Long hold times, no one seems to be able to help you with your concerns or accounts, it has to be sent to another team. I have been trying to get resolution since Jan, its now March. No one calls you back and continued to send the same email responses.

When you do get to a live person they say they have to review your case and youll never hear from them again. My account has been accepted to be paid since January, my university let me know this is a constant problem and about 20 students have been affected.

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User's recommendation: Absolutely not

Anonymous
map-marker Virginia Beach, Virginia

This company is awful!!! I cannot understand why any organization would connect with this company. Totally embarrasing!

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This business is a joke! You advertise to several reputable businesses and get them on board and then their employees get screwed by your unprofessionalism.

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Preferred solution: Stop advertising to companies.

User's recommendation: Try some other type of business venture!

Anonymous
map-marker Dallas, Texas

Enrollment

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Horrible havent been able to enroll or even start no call backs anything I have been calling since the day I was suppose to enroll which was for the wrong clasd

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User's recommendation: Nope

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