Guild Education Reviews
Guild Education Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guild Education has a 4.5 star rating from 1 review, with 50% of users likely to recommend. Consumers are mostly satisfied; rating distribution shows 100% positive but recent recommendations include "Absolutely not", "Try some other type of business venture!", "Nope". Reviewers value customer service most while noting high price levels and concerns about billing practices and limited service variety.
Positive Feedback
Some users reached support and had their information acknowledged; one agent could access entered details and assist despite system issues.
Negative Feedback / Risk Areas
- Frequent long hold times and unresolved cases referenced in Guild Education reviews.
- Problems with reimbursements and billing leading to Guild Education customer complaints.
- Poor enrollment follow-up and transfers between teams delaying resolution.
Key Takeaways for Future Customers
- Confirm reimbursement and billing terms before enrolling to avoid delays.
- Expect variable customer service response times and follow-up requirements.
- Consider program cost and service diversity compared with alternatives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guild Education has a 4.5 star rating from 1 review, with 50% of users likely to recommend. Consumers are mostly satisfied; rating distribution shows 100% positive but recent recommendations include "Absolutely not", "Try some other type of business venture!", "Nope". Reviewers value customer service most while noting high price levels and concerns about billing practices and limited service variety.
Positive Feedback
Some users reached support and had their information acknowledged; one agent could access entered details and assist despite system issues.
Negative Feedback / Risk Areas
- Frequent long hold times and unresolved cases referenced in Guild Education reviews.
- Problems with reimbursements and billing leading to Guild Education customer complaints.
- Poor enrollment follow-up and transfers between teams delaying resolution.
Key Takeaways for Future Customers
- Confirm reimbursement and billing terms before enrolling to avoid delays.
- Expect variable customer service response times and follow-up requirements.
- Consider program cost and service diversity compared with alternatives.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Valencia tell me Guild suppose contact us before
Im not ready yet for the college because Im suppose think the English class first but Im doing everything before Im beinging the English class Valencia tell me guild suppose say something
Preferred solution: Some one to talk to me please
Help needed
Was able to get thru to help but they were having issues with their computers. I understand this happens. Was happy to hear she could see all the information I was entering
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Suffolk, Virginia
Something is wrong with my student reimbursement
- - They wouldn't reimburse Gil amount due to my books, which I didn't need.
- - I was reimbursed by Thomas Nelson; I didn't need any books when I switched.
I need to speak to someone about my reimbursement ..they say they couldnt reimburse for the Gil amount because of my books but I didnt need my books and I was reimbursed by Thomas Nelson and also when I switch over I didnt need no books
Tampa, Florida
Less than a 1
- - Long hold times and unhelpful support; cases routed elsewhere.
- - Resolution delays since January; no callbacks; university says about 20 affected.
This is my first experience with this company. Apparently Im not the only one having these effects.
Long hold times, no one seems to be able to help you with your concerns or accounts, it has to be sent to another team. I have been trying to get resolution since Jan, its now March. No one calls you back and continued to send the same email responses.
When you do get to a live person they say they have to review your case and youll never hear from them again. My account has been accepted to be paid since January, my university let me know this is a constant problem and about 20 students have been affected.
User's recommendation: Absolutely not
Virginia Beach, Virginia
This company is awful!!! I cannot understand why any organization would connect with this company. Totally embarrasing!
This business is a joke! You advertise to several reputable businesses and get them on board and then their employees get screwed by your unprofessionalism.
Preferred solution: Stop advertising to companies.
User's recommendation: Try some other type of business venture!
Dallas, Texas
Enrollment
Horrible havent been able to enroll or even start no call backs anything I have been calling since the day I was suppose to enroll which was for the wrong clasd
User's recommendation: Nope
Companies Similar to Guild Education
EyeLevel Learning Center
“I don't know if Anu is the owner, but she is most unprofessional. The manner in which she speaks on the...“
Trellis Services
“I have been a sub attendant for 20+ years and i was disqusted to see for most of the summer these few...“
Southwest Childrens Acade...
“seemed fine at first with all smiles during enrollment until i picked up my 2yr old daughter early the...“
Walmart MoneyCard
“Want help me have tried Want tell me why my account was restricted no help have social number phone...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation