GuestHouse Lexington
GuestHouse Lexington Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GuestHouse Lexington has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and cite poor cleanliness, odor, and rude staff.
Positive Feedback
No positive aspects were noted in the single posted review.
Negative Feedback / Risk Areas
- GuestHouse Lexington customer complaints highlight dirty rooms, strong smells, and deceptive photos.
- Reports of a rude front desk manager and poor customer service.
- Concerns about accessibility for handicapped guests and a high price level.
Key Takeaways for Future Customers
- Check recent GuestHouse Lexington reviews before booking and confirm photos reflect current rooms.
- Ask about accessibility and clarify billing, refunds, subscriptions or membership policies with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GuestHouse Lexington has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and cite poor cleanliness, odor, and rude staff.
Positive Feedback
No positive aspects were noted in the single posted review.
Negative Feedback / Risk Areas
- GuestHouse Lexington customer complaints highlight dirty rooms, strong smells, and deceptive photos.
- Reports of a rude front desk manager and poor customer service.
- Concerns about accessibility for handicapped guests and a high price level.
Key Takeaways for Future Customers
- Check recent GuestHouse Lexington reviews before booking and confirm photos reflect current rooms.
- Ask about accessibility and clarify billing, refunds, subscriptions or membership policies with customer service.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Not satishfied
- - Pictures online misrepresent.
- - The room was dirty and smelled.
- - Not accessible for disabled guests.
- - Front desk manager was rude when we complained.
Company fixed the issue and I have been provided with apology. Refund but no apology
Deceiving hotel pictures on site not current. Dump dirty, smells, not for anyone handicap. The front desk manager extremely rude like it was a bother that we complained about the room that smelled like *** mold, musk anf fish.
- Dirty smelly rude manager
Preferred solution: Full refund
User's recommendation: Do NOT stay at this hotel! Dirty dirty smelly RUDE manager!
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